Dick's Hillsboro Honda

Recent Odyssey Purchase We purchased a 2015 Odyssey EX-L and were very pleased with the experience. The process was comfortable and the salesman was very helpful (Vince Acker We purchased a 2015 Odyssey EX-L and were very pleased with the experience. The process was comfortable and the salesman was very helpful (Vince Ackerman). We were quoted a price via email (from Skip Gallagher), and that is the price we paid (plus a few minor options and license / registration fees). Vince walked us through most of the car features. Both my spouse and I test drove the car. We took advantage of 1.94% financing through the dealer, because it was less than both our credit union rates. My only issue was the amount of time required to finish the deal. We spent five hours at the dealer (9am to 2pm - the first 1.5 hours test driving and overview). However, it was very comfortable the entire time - no pressure. The time went by fast, but on a Saturday there are many other things that need to get done at home. My advice, get there early in the morning and/or provide your own financing to save time. More

A great experience! I had a very pleasant experience with Teresa Ford throughout the process of purchasing a used Acura TL Type S. Beginning online with Crystal Foumal, I I had a very pleasant experience with Teresa Ford throughout the process of purchasing a used Acura TL Type S. Beginning online with Crystal Foumal, I received great customer service that continued all the way through to the end. Both employees were willing to work with my schedule in order to make my purchase possible. On top of the friendly employees, I would also recommend this dealership to anyone looking to trade in a vehicle as they offer a reasonable value for the car. Overall, this is a great place to buy a vehicle! More

The right car at the right time, place and price= :-) Thank you for making this purchase quick, affordable and enjoyable. You had the car that I had been looking for and you made the process quick and ea Thank you for making this purchase quick, affordable and enjoyable. You had the car that I had been looking for and you made the process quick and easy from the first look at the car through closing the deal. I'll come back again. More

We bought a car which we wanted We had a very pleasant experience dealing with Megan Mazi, who was friendly, informative and patient. She explained all features of Honda CR-V ver We had a very pleasant experience dealing with Megan Mazi, who was friendly, informative and patient. She explained all features of Honda CR-V very clearly. We visited three dealerships before we decided to buy from your dealership. Thanks to Megan, we are very happy with our New car. More

Just.. Don't. Dick's Honda is the type of dealership that gives the car sales industry such a bad reputation. A car is probably the second biggest purchase decis Dick's Honda is the type of dealership that gives the car sales industry such a bad reputation. A car is probably the second biggest purchase decision that an individual makes, next to their house; so it is understandable that everyone walks in to a dealership looking for a deal. At the same time, I am one who wholly believes in a fair deal- the dealership is not there to sell you a car and lose money. And especially if a salesman treats you right and works his tail off to get you a deal that makes you feel good about it, he deserves (and has earned) a little extra for that work. With all that said, Dick's Honda was not worthy of my business. And from the looks of the run down, unkept condition of their building, I am willing to bet that the majority of people feel the way I do, and end up taking their business elsewhere. I have been in the market for a 2015 CRV EXL. I knew exactly the color scheme I wanted, along with the model and options package. I'm a buyer with excellent credit, cash downpayment, and was prepared to do a deal as soon as a dealership was able to confirm inventory for me. THREE different individuals from this dealership (2 internet sales reps and one floor salesman) have been contacting me for the last 2 weeks, telling me that the car I am looking for is on their lot... then not on their lot... then re-stocked... then sold again. Basically, creating this illusion of short-supply and high demand. Again- this is a typical sales tactic, and I get it. However, they called me on Wednesday to tell me that a "brand new shipment" was anticipated to arrive on Friday, and that the car would be available to buy on Saturday. Now here is where things derail. I was in Seattle at the time, and coming to buy this car would mean I make the 3 hour drive down to Hillsboro solely for the sake of buying this car from them. I told the THREE individuals the same thing: MAKE SURE EVERYTHING IS SET UP AND READY- car is in stock, pricing is agreed to, etc. I was not going to make this drive for nothing, after all. I get a call from the salesman, Scott, on Friday evening. He tells me that the car is here, he has physically touched it, and the price is $28,477. I tell him that I will be on my way down first thing in the morning Saturday to seal the deal. Saturday morning, I get a text from one of the internet sales reps, confirming that the car is on the lot, and that they look forward to seeing me. When I was about 2 hours in to my drive en route to Hillsboro on Saturday morning, Scott calls me to tell me that the car I was wanting had sold the night before. I was furious. He then proceeds to tell me that they have an EX model with aftermarket leather on the lot that he can sell me; but that one is going to cost $2,000 more because it has more accessories. BAM- just like that, I realized that I just got taken by a dealership. Is it just an odd coincidence that they just happen to call me 2 hours in to my drive that the car we had come to terms with is no longer available, and that the alternative is going to cost me $2,000 more? Take that with a grain of salt; but I would say their main objective was to get me in their dealership, and knew that I was too far in to my drive at this point to just turn around and go back to Seattle. I get to the dealership in Hillsboro, and Scott proceeds to show me the alternative vehicle, trying to sell me on how "great" it is. I simply ask him for the numbers on this new car, and he wouldn't commit to anything. TWO HOURS later, he is telling me the price for a car that is "on its way" to the dealership, expected to arrive 3 weeks from the current date. Realizing that this was going to be a waste of time, I press him to give me the price of the alternative car, and he brings over a porky pig looking fellow by the name of Chris, who is apparently a sales manager there. 5 minutes or so of listening to porky talk to me in a condescending tone (he was the dealership's "closer"), I had enough. I walked out, and headed straight to another dealership- Beaverton Honda. I bought my car that day at Beaverton Honda, and will never even consider this hillbilly operation in Hillsboro again. There is no way I can socialize this to every single potential buyer out there, so the best I can do is leave a review on yelp, and send this exact review to Honda Corporate. If you are in the market for a new or used Honda, please: Do yourself a favor and dont come to this place. I can promise you that this will be a waste of your time, and you will not buy your car here. More

Purchase of 2015 Honda Accord, 17 March 2015 We had a very pleasant, stress-free experience purchasing our 2015 Honda Accord, mostly attributable to your sales associate, Greg Darlow. He is a me We had a very pleasant, stress-free experience purchasing our 2015 Honda Accord, mostly attributable to your sales associate, Greg Darlow. He is a mellow, quiet-talking guy who was very knowledgeable about the car. We don't care for yakkety-yak fast-talking sales people. Greg let the car sell itself. He helped us tremendously by taking time to drive the car to our house to be sure it could make it up our steep driveway. Other personnel we talked to during the purchase were all very professional and pleasant. We would recommend Dick's Hillsboro Honda to friends and family and would tell them to ask for your sales associate Greg Darlow. More

Bought our first car! We had a great experience buying our first car here. The sales people were very experienced and friendly. We got a good price, and couldn't be happier We had a great experience buying our first car here. The sales people were very experienced and friendly. We got a good price, and couldn't be happier! More

Excellent Had an excellent experience buying used car from here, Teresa Ford made the process less stressful. Would recommend anyone going to this dealership to Had an excellent experience buying used car from here, Teresa Ford made the process less stressful. Would recommend anyone going to this dealership to ask for Teresa Ford, very friendly and cheerful lady. More

First time buying -- pleasant experience I found the car I've been wanting for years online and so I contacted Dick's with hopes of checking out the car. Ashley and Jeremy contacted me immedi I found the car I've been wanting for years online and so I contacted Dick's with hopes of checking out the car. Ashley and Jeremy contacted me immediately and set up a visit that day. Jeremy was busy with customers when I walked in so Adam helped me instead. We went for a test drive and discussed purchasing plans. Adam was very friendly during the whole process and not annoyingly pushy like sales representatives can often be (I was one of those at one point). Jeremy came over and we discussed more options, and then I went home to think about everything. I figured out my finances, came back two days later and bought the car. It was a simple process (as much as it can be for buying a car) and I didn't feel uncomfortable at any point. Mike helped me with all the contract and financial stuff, and I he seemed very honest and helpful throughout the process. I walked in expecting to hate the process with all the sales and contracts, but it wasn't too bad! More

Persistence! Thank you Teresa Ford and your team at Dick's Hillsboro Honda for finding an affordable way to get me out of my trade and into my Honda Insight! I app Thank you Teresa Ford and your team at Dick's Hillsboro Honda for finding an affordable way to get me out of my trade and into my Honda Insight! I appreciate you all staying late and not giving up! Everyone was professional, super friendly, and easy to work with. I highly recommend your dealership. More