Dick's Hillsboro Honda
Hillsboro, OR
Filter Reviews by Keyword
By Type
Showing 343 reviews
Quick Service Ashley called me within a few minutes after I posted interest in a vehicle. Thanks so much for the excellent and friendly service. Ashley introduced Ashley called me within a few minutes after I posted interest in a vehicle. Thanks so much for the excellent and friendly service. Ashley introduced me to Alex Rowe in sales and I was on my way to owning a new vehicle. Ashley went the extra mile and ran down some important personal paperwork I had left in the vehicle I turned in and got it to me. Thanks a million Ashley! More
Very Happy!!! This was my first time buying a new car. Everyone was very nice, especially Teresa, she was super helpful and made me feel comfortable. They worked re This was my first time buying a new car. Everyone was very nice, especially Teresa, she was super helpful and made me feel comfortable. They worked really hard to get me the best deal. More
Great service It was my first car shopping experience in US so I`m very glad and thankful for meeting so friendly and helpful team of professionals! It was my first car shopping experience in US so I`m very glad and thankful for meeting so friendly and helpful team of professionals! More
Not Your Average Dealer! Hand's down the best car buying experience we've ever had! We will definitely consider Dick's for all of our future car buying needs! Hand's down the best car buying experience we've ever had! We will definitely consider Dick's for all of our future car buying needs! More
Pleasant shopping experience on Honda Fit We were looking for a commuter car without being fully decided on one. Honda Fit was an option, but we spent more time on Nissan Versa and had some ba We were looking for a commuter car without being fully decided on one. Honda Fit was an option, but we spent more time on Nissan Versa and had some bad experiences in the Nissan dealerships. Our visit to Dick's Honda was very pleasant, we had a great sales person, Teresa, who made us feel respected, understood and fairly treated on the price. Moreover we liked the car, it's very roomy, 130 horsepower, rear camera and the magic seats are quite useful. Teresa was amazing is making our car shopping experience a pleasant one. More
Great Experience handling with Adam We had a very pleasant experience in dealing with Adam Dhalay, who is very good, friendly, communicative, patient and informative. He is very good in We had a very pleasant experience in dealing with Adam Dhalay, who is very good, friendly, communicative, patient and informative. He is very good in communicating and dealing very smoothly. This is my first vehicle and had great experience dealing with Adam. We are very happy with our New car. Thank you very much Adam. More
Jeremy was unlike any other. I've always hated going to dealerships, especially as a female. My experience with Jeremy was 100% positive and professional without hesitation. I act I've always hated going to dealerships, especially as a female. My experience with Jeremy was 100% positive and professional without hesitation. I actually enjoyed my car buying experience. Also, immediately afterwards I had an unusual circumstance with my home loan which required expedited paperwork from the dealer, and Brian in finance was on point. Thanks, Dick's Honda Hillsboro- we will return for our future auto purchases. More
The worst experience I have had when shopping for cars This is the first time I wrote the bad review like this. I just want to let people know to be careful when shop for cars at Honda xxxxx. First, I This is the first time I wrote the bad review like this. I just want to let people know to be careful when shop for cars at Honda xxxxx. First, I scheduled some appointments and the sales didn't do a good job to prepare what I was asking for. The first and 2nd appointment, the car I was going to see was not there or sold to someone else. Secondly, the interest rate was different than what they quoted me the first time and it was only 1 week apart. I have over 800 credit score and they were going to give me 3.99% for the car loan which was ridiculous. I had negotiated to a lower rate. Still, it's not the rate they quoted me the first time. My roommate had the similar experience. Thirdly, the sale person is not knowledgeable to sell the car. I kept asking if there was homelink feature in the model and he said yes several times. He said if there is no homelink, he would get it installed out of his pocket. Guess what? There's no homelink and he didn't even mention to get it for me anymore. He even lied to me about the service manager was out of the office for a couple days and not available to answer his questions about homelink. Fourthly, the accessories I purchased for my new car didn't turn in to service department. I had to go to the service department to find out what happened. It turned out that the order didn't come through. After all the things happened, I would not and not ever again to buy the car at Honda Dick's Hillsboro. It's the worst experience ever. I hope the manager can do something about it. Train the sales to be honest and knowledgeable and keep their promise! The very disappointed customer Alice More
Awesome This is the second time we got a car through Scott. He has a strong technical understanding of vehicles which puts customers at ease when making the b This is the second time we got a car through Scott. He has a strong technical understanding of vehicles which puts customers at ease when making the big decision. Thanks for all your help Scott! More
commitment Purchased our second vehicle through xxxxx auto group. The first was a brand new 2012 Jeep Grand Cherokee, this time around it was a 2006 Ford F-250. Purchased our second vehicle through xxxxx auto group. The first was a brand new 2012 Jeep Grand Cherokee, this time around it was a 2006 Ford F-250. My "new" work truck Vehicle was priced well below anyone else in the area, Purchasing process was a breeze, and Scott (Joseph) was very friendly. Horror did strike while I was working when I was four hundred miles away from home in Yakima Washington and my check engine light popped on while the truck went into what they call limp mode. I was unable to continue doing any work until my truck was back online! Rick Johnson advised me to take it to the local Ford dealership Valley Ford and get it checked out for service. The service tech at Valley Ford found that my EGR valve was stuck open. Almost a $300 bill came up while they told me of this finding, but Rick had the bill taken care of no problem! Not the best experience to go through after getting a vehicle, but the fact that Rick Johnson and Scott Barney were very committed to finding me help when I was so far away from home, is a serious commitment to customer service. If I am ever in need of another vehicle I will yet again returned to Dick's Auto Group for a third vehicle purchase. Thanks again to Rick and Scott!! More