Dick's Hillsboro Honda
Hillsboro, OR
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Not what they seem We had a nice enough experience with buying the car from xxxxx, however, after we got the car is when Dick's Honda showed their true color as a group We had a nice enough experience with buying the car from xxxxx, however, after we got the car is when Dick's Honda showed their true color as a group of people that do not care about the customer AT ALL! We bought a used Honda Odyssey and within the first few days the AC had issues, I talked to Gary and he "setup an appt" for me to get it checked out. Well, I get to Dick's Honda and Gary pawned me off on Alex, who then pawned me off on someone else who then TRIED TO SELL ME A CAR! I setup an appt for checking out the car and instead they tried to just sell me a new car! WHAT A JOKE! Then less then a week later we are on a road trip to Utah and stopped in Boise. Well, on the way THE AC QUIT! I took it into a Meineke and they said the A/C compressor was dying/almost dead and any dealership should have actually caught this and REPAIRED IT BEFORE EVER SELLING! It is going to cost me between $500 (replace A/C compressor only) to $1800 (to replace the whole A/C system). I will NEVER do business with Dick's Auto Group EVER AGAIN! What a huge waste of time and money. I hope others will read this and go elsewhere, Dick's Auto Group is not your friend after you buy a car from them, at that point they are just xxxxx! More
Excellent Experience I had really a very goo experience with buying my new dream car -Honda Civic. The Sales representative- Alex Rowe was really patient and good in assis I had really a very goo experience with buying my new dream car -Honda Civic. The Sales representative- Alex Rowe was really patient and good in assisting our needs. He showed us all the options he had as per our budget and gave good suggestions. He helped us to find our dream car Honda civic and we were really pleased to buy it at negotiated price. All the documentation was very very simple and even the Number plate was given along with the vehicle. This makes our job very simple. I am totally happy with the service provided by xxxxx Honda and thanks to Alex Rowe for his assistance. More
Great experience I had a great experience with the buying of my Used Car of Honda from Dick;s hilsboro honda. The sales representative helped me get a good test drive I had a great experience with the buying of my Used Car of Honda from Dick;s hilsboro honda. The sales representative helped me get a good test drive so that I could get a good feel of the vehicle I am going to buy. Even though it was Saturday evening, the Sales representative and the Finance guy were helped me go through the finance process and the completion of the car buy. It as a great experience and I would recommend this dealer to my friends as well. More
The Best car buying experience ever! Carlos was great! He helped us find the right truck for us. He was friendly, patient, and very knowledgeable. He truly cared about helping us. Carlos was great! He helped us find the right truck for us. He was friendly, patient, and very knowledgeable. He truly cared about helping us. More
Love my car!! My experience was as easy as it could have been for me. Jeremy was amazing dealing with my car buying madness!! He was patient and got me EVERYTHING My experience was as easy as it could have been for me. Jeremy was amazing dealing with my car buying madness!! He was patient and got me EVERYTHING I wanted. Thank you Ryan for getting the best rate & the payments I needed and thanks to everyone @ xxxxx Hillsboro Honda! I love my car!!!! More
A great fit for my mom. Scott helped us find a reliable used car for my mom, quickly. It was such a relief not to spend all day trying to find the right vehicle. Very happy Scott helped us find a reliable used car for my mom, quickly. It was such a relief not to spend all day trying to find the right vehicle. Very happy with the way our visit went. More
2015 honda si sweet little car I had good time there they where very nice and helpful I would go back. they where able to get me into the car I wanted thank you very much. I had good time there they where very nice and helpful I would go back. they where able to get me into the car I wanted thank you very much. More
Long Distance Purchase We purchased a 2015 Honda Civic from Brian Clark for our daughter who lived in Oregon and we live in Hawaii. Everything was initiated using their int We purchased a 2015 Honda Civic from Brian Clark for our daughter who lived in Oregon and we live in Hawaii. Everything was initiated using their internet sales department. The whole process was such an awesome experience, no games, no hassles everything handled in the most professional manner. We were totally impressed with the pricing, the handling of the paperwork and especially impressed with the presentation of the Civic to my daughter, who had no clue we had purchased her a new car. My sincerest "Thank You" goes to Sonya Backman, Brian Clark and Mandi DeHaven who handled everything over email and texts, we couldn't have accomplished our graduation gift to our daughter without all their assistance. Customer Service is excellent at xxxxx Hillsboro Honda. Aloha from Hawaii More
Second times the charm To preface this review, our 2005 explorer with less that 85K blew up. Repair est $3800.00. Not an option as I was unemployed for a year and a half and To preface this review, our 2005 explorer with less that 85K blew up. Repair est $3800.00. Not an option as I was unemployed for a year and a half and we are just climbing out of the hole. We decided on a Honda, so we called several dealerships and set the first appointment with Dick's Hillsboro. Brian Clark answered the call. When we arrived he greeted us with a casual smile, a good sence of humor. After a fasion we ended up with a Subaru Impreza. Great milage. We drove it home, due to physical limatations(I need a hip replacement) The car was uncompfortable to drive. I need a hip replacement. We contacted Brian he said they would take care of us. OK what does that mean?!. What it means is... They closed the first loan, put us in a late model Hyundai Sante Fe (we really like it) got the interest rate lowered. OK wow. They tookcare of us. All the managers had a hand in this from the top down. I will recomended Brian and all the managers. This is the first dealership I will recommend to my friends! Thank you for a great finish guys! More
2015 Honda Fit purchase I needed to find a very reliable car for my daughter who has one year left in nursing school at University of Portland. Alex Rowe did a very nice job I needed to find a very reliable car for my daughter who has one year left in nursing school at University of Portland. Alex Rowe did a very nice job in taking over from a previous salesman who left the dealership after working with us for a few weeks. Alex worked diligently to find the vehicle we were looking for, and found it at another dealer in the Portland area. I flew in from Seattle on a Saturday morning, and Alex picked me up and my daughter and drove us to the dealership. The team at Dick's did a nice job overall to make sure we had the right vehicle. More