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Dick's Hillsboro Honda
Hillsboro, OR
343 Reviews
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Showing 343 reviews
March 17, 2016
Awesome My oil change appointment was scheduled by Ashley Underwood and she went out of her way to pick up my car and drop it back ,saving a lot of valuable t My oil change appointment was scheduled by Ashley Underwood and she went out of her way to pick up my car and drop it back ,saving a lot of valuable time for me .(its not generally done at Hillsboro service centre) I really appreciate the service and she did it all with a really big smile. I wanted to give her some tips but she refused stating it as against her company policy. She even got a car wash done for me. Sometimes when you look around and see , the world has a lot of nice people .Ashley ,you are really one of them!!Thanks Ashley, once again More
by Mausma Bawa
Employees Worked With
Ashley Underwood
March 14, 2016
Great Car Buying Experience Alex Rowe was very personable and worked diligently to get us into our new Honda CRV-EXL. We didn't feel he was pushy or pressuring us to make a sale Alex Rowe was very personable and worked diligently to get us into our new Honda CRV-EXL. We didn't feel he was pushy or pressuring us to make a sale. He was able to beat the prices quoted elsewhere which was much appreciated. Thanks to Alex! More
by CRV!
Employees Worked With
Alex Rowe
March 01, 2016
Nice Service and Price Alexander did an awesome job and service to let me understand the performance and tech items of 2016 CRV. I had a great experience here. This is so fa Alexander did an awesome job and service to let me understand the performance and tech items of 2016 CRV. I had a great experience here. This is so far the best dealership, and the price hear can beat other dealer's price. More
by skylumine
Employees Worked With
Alexander Wyatt
February 29, 2016
Great Service and Great Price This is so far the best dealership I have came across. and They are best at beating any other dealer's price. I had a great experience here. Roman is This is so far the best dealership I have came across. and They are best at beating any other dealer's price. I had a great experience here. Roman is a great guy and provided me a great service. Rachel helped a lot to provide me a great deal over internet pricing. I am definitely going to recommend Roman and this dealership to my friends. 100 stars to this dealers. More
by mohit1909
Employees Worked With
Roman Moreno, Rachel Cropper
February 29, 2016
Great service Even though they are going through construction, Alex Rowe made the most of our trip there. He did exactly what we asked for and helped up through it Even though they are going through construction, Alex Rowe made the most of our trip there. He did exactly what we asked for and helped up through it all! We recommend checking them out! More
by Chelsea.udasco
Employees Worked With
Alex Rowe
February 24, 2016
A great experience. Angel did an awesome job and was very knowledgable about all the new tech items on our 2016 Civic! He was also very nice and polite. Angel did an awesome job and was very knowledgable about all the new tech items on our 2016 Civic! He was also very nice and polite. More
by Codemystirl
Employees Worked With
Angel Barranco
February 23, 2016
Excessive Oil consumption warranty - Normal ??? After having asked questions about ticking noises and oil high oil consumption for years last August Honda sent me the official recall letter. Excessi After having asked questions about ticking noises and oil high oil consumption for years last August Honda sent me the official recall letter. Excessive Oil consumption due to piston ring problems. I decided to bring it in as it was again sounding very raw and sometimes ticking especially when cold or taking a turn. After a rough start (seemed no one ever heard about this recall) they performed the official calibration test meaning a full oil change and calibration (mileage) with the request to come in after 3k miles. My car has only 35k miles and after 2800 miles and oil live at 70% and no oil light on yet the sounds were so terrible that I felt I had to bring it in: More than 2 quarts oil gone! This is almost double of what it considered reason to investigate the engine but I got the 'that's normal' answer. I expect this car to be fixed, from a mileage perspective it is brand new and during the last 'full inspection' everything came out fine ... except oil levels. Should I wait till oil life is 15%, the light comes on or the engine runs into the ground to consider it 'excessive'? It makes no sense, if there is one case where this warranty recall is valid it is this one. I do not know why I have to do another test (oil topped off and come back in a 1000 miles). Imagine you drive a couple of thousand a month ... you would be in there every few weeks to add oil because that's 'normal'? I bought my car at this dealership and I would hope that they would look out for their customers a bit better. I understand this is a factory problem which can as everything where people are involved create a problem no and then but this is why you have a service department Honda: To fix the things that are wrong. More
by Rattle
February 21, 2016
Fun Time Excellent experience all around Jeff Holley was my Sales rep. Very Knowledgeable and fun guy to deal with. Got the deal I wanted on my new Civic. Will Excellent experience all around Jeff Holley was my Sales rep. Very Knowledgeable and fun guy to deal with. Got the deal I wanted on my new Civic. Will definitely recommend them to my friends and family. More
by sbrite10
Employees Worked With
Jeff Holley
February 21, 2016
DICK's Honda treats you the way as mentioned in their name My first experience in showroom and it was worst. There is this guy called Jeremy who has ZERO respect for his customers and talks as if he is right a My first experience in showroom and it was worst. There is this guy called Jeremy who has ZERO respect for his customers and talks as if he is right always. Never deal with this guy. He told he can try to fight for the price he quoted and bombarded me to buy a car within the next few hours. When I told him I need time to decide he started to disrespect me and strong armed me into buying the same day. Finally he accepted to give me time and asked me to come back the next day. The next day they increased their price by 1k than that they quoted and challenged me to find a better deal. I was offered a deal that was 1k higher than what the same guy quoted the previous day and told he missed a few things in his last quote "By MISTAKE" and told that "EVEN YOU MAKE MISTAKE". Who the **** he is to judge me. When the issue went to the Manager Michael DeSantis, he spoke with arrogance and literally cursed me that if I don't buy there I might end up buying somewhere else for higher price. His reaction was shocking and I really feel betrayed by the experience as it was supposed to be my first car. NEVER GO TO DICK's HONDA. The way they treat you is right in their name... PS: I would have given 0 star if I could have. More
by kk6872
Employees Worked With
Michael DeSantis- Manager
February 19, 2016
Excellent experience of buying CRV It was very good initial service and good overview of CRV explained by sales team. Excellent experience of buying CRV. I would definitely recommend It was very good initial service and good overview of CRV explained by sales team. Excellent experience of buying CRV. I would definitely recommend for my known people. More
by Mur
Employees Worked With
Marvin Herr, Alex Rowe
