Dick's Hillsboro Honda

really good customer service, i got help right away from dominic ponce and jesus, they helped me get my first dealership car, very kind and explained everything really well. dominic ponce and jesus, they helped me get my first dealership car, very kind and explained everything really well. More

Alex and James once again pulled through on their words. I brought my car in for an oil change and check on the brakes. They found out that the rotors needed to be replaced. Long story short, they covered i I brought my car in for an oil change and check on the brakes. They found out that the rotors needed to be replaced. Long story short, they covered it free of charge. All of it. Brakes ands rotors, free! I bought my second hand from Dick’s about three months ago so I thought it’ll be fair to ask for a discount and after speaking with Alex, he reassured me that a discount is very possible. Then the sales manager, James got involved because they all remembered me, which was really cool of them. James then spoke with the top dog, Wayne who then decided to make the whole thing free! What?! Who does that nowadays?! Dick’s does. Everyone from sales to service center and management, just top notch service. Service center was short handed but they didn’t make any promises they couldn’t keep. We set a date and everyone pulled through. I’m coming back for my next car. I keep my word also. Wink wink. More

They were friendly enough throughout the test drive. But just be aware that each vehicle is coated w/ a paint protectant upon arrival that you will be charged an additional $1295 for no matter what. The But just be aware that each vehicle is coated w/ a paint protectant upon arrival that you will be charged an additional $1295 for no matter what. They will not remove this fee and do not budge on pricing. Additionally, Ashley was very pushy about adding warranty’s even when I declined and only stopped after I told her she was making me not want to purchase this vehicle. More

They are probably good if they don’t have to send you a check . I’ve been waiting a month and have been told it’s in the mail for two weeks. My trade in is on the lot so i should have my check . Would not check . I’ve been waiting a month and have been told it’s in the mail for two weeks. My trade in is on the lot so i should have my check . Would not recommend this dealer unless you finance everything and don't have to wait for them to give you the money they agreed to give you . More

Bought an accord today and the process was very enjoyable. Ola was very friendly and made it very easy. enjoyable. Ola was very friendly and made it very easy. More

tell alex i said "the ball is in your court, big dawg. " he will know what i mean :) " he will know what i mean :) More

I called Ola around the first of the year to look for a used small truck to replace my Honda Civic lease. A week later Ola called and found a Nissan Frontier and a Ford Bronco Sport in the same price rang used small truck to replace my Honda Civic lease. A week later Ola called and found a Nissan Frontier and a Ford Bronco Sport in the same price range. The Ford Bronco Sport was a great find, and I'm driving it now! More

I went in to buy a new Honda CRV hybrid and they tried to add $4k in markups. I went to Hillsboro Honda because they claimed to have both blue and gray hybrids in stock. Despite the fact I called ahead to ve add $4k in markups. I went to Hillsboro Honda because they claimed to have both blue and gray hybrids in stock. Despite the fact I called ahead to verify the on-site inventory, when I arrived they only had blue and white. At Beaverton Honda they had the white sport-L without the additional fees and I had drove to Hillsboro to look at both the gray and blue ones. The customer service was horrible with the salesperson going back and forth with the sales manager. Eventually, I asked the sales manager to just come and talk to us directly but got the response that I should drive to Beaverton Honda as they had better deals and Hillsboro Honda could not match them. Save yourself the time and headache. More

Had the pleasure of working with Val who was very professional and patient. If you want someone who can just get straight it the point, highly recommend Val. Wish I could leave a separate review beca professional and patient. If you want someone who can just get straight it the point, highly recommend Val. Wish I could leave a separate review because he gets a 5/5. It was very empty/quiet when we went but we were still left waiting long periods of time between our discussions. They don’t have as many complimentary items/accommodations as other dealerships but not a big deal. What dropped the overall rating was Ashley. When negotiations got stuck and she had to come out, she was aggressive, condescending, and downright rude when we explained we had reached our absolute maximum. I understand if we can’t have everything, but all she had to say was “no can do” and let us walk. There was absolutely no need to be disrespectful and talk to us that way. I’ve read previous reviews about her being great so I don’t know what was going on with her. In the end we were able to work out a deal but didn’t have a great experience. Val was the only saving grace so just hope you don’t meet Ashley. More

I had researched mid-sized trucks and decided to test drive the Honda Ridgeline. Sharon Burgess at Dick's Hillsboro Honda responded to my request for an appointment immediately, and made the entire expe drive the Honda Ridgeline. Sharon Burgess at Dick's Hillsboro Honda responded to my request for an appointment immediately, and made the entire experience of test driving, and then purchasing, the truck. She and the other people at Dick's were very helpful, explained things clearly, and did everything they could to help me be comfortable during the process. Highly recommended, I will be buying any future Honda vehicles from them! More