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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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September 28, 2023

Tim Freer, my Service Advisor, always treats me well. I recommend him to all my friends and family. More

by courtesyharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Freer
Report | Print
Oct 03, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the awesome feedback! You're right, Tim is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 28, 2023

Warranty work was completed satisfactory was so impressed by my service person in my opinion. I had questions that he didn't seem to want to take time to answer More

by regalgeneral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Oct 02, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Regal. We strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 28, 2023

They had an oil change deal. So I saved some money over using the one in newberg. More

by nielswilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Oct 03, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 27, 2023

Great fast service. I was in and out in about an hour. Customer service was great More

by alexasan2813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Oct 02, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 27, 2023

Always take me in on walk in, even at the end of the day. Great service. More

by cadillacslim69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 02, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 26, 2023

Everyone was great to work with. Would recommend this place, they were all so helpful More

by JRGREEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Sep 28, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 26, 2023

Adam is very responsive and helpful. Also very knowledgeable about auto repair. Great job team More

by MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Sep 29, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate the kind words, Mike. I look forward to seeing you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 26, 2023

Tim was very professional and resolved my issue fairly quickly. Even did my recalled item. More

by Ksloberger23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
Report | Print
Sep 29, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this review. I am pleased to hear that Tim was able to provide an efficient and overall positive experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 24, 2023

Good service Help me with all questions I have Very nice guys help me to buy my jeep 2023 new More

by PEDROJ8507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Sep 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Pedro. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Sep 28, 2023 -

PEDROJ8507 responded

Thank you 😀

September 23, 2023

The service was very Fast and friendly service, thank you for making a stressful situation manageable! More

by fontesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Sep 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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