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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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October 10, 2023

There were a few bumps in the road but all and all it was good. More

by nlwilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
Report | Print
Oct 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 10, 2023

Quick and easy, good service. Dropped off in the morning and picked up at the end of the day. More

by kanders222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Oct 12, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 10, 2023

Great service, done on time, with supurb communication. I knew taking my truck to Wilsonville Dodge was the right decision More

by ricknstorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Oct 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 08, 2023

Service was polite and did the job quickly and well. I have switched service providers to get the work and professional service done with a positive outcome both for myself and the provider. Money as a More

by hank41
Recommend Dealer
Yes
Employees Worked With
Steve Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Rummerfeld, Terry Bryan
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Oct 11, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking time out of your day to share your experience with everyone, Hank. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 07, 2023

Excellent team, great communicators. Fixed my Jeep and resolved all issues the first time. Thank you. More

by jjlongboard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Terry Bryan, Mike Beldon
Report | Print
Oct 11, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, JJ! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 06, 2023

To go above and beyond I would love if you would charge the vehicles brought in for service, that would be really cool! More

by robertaloveskelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Report | Print
Oct 10, 2023 -

Dick’s CJDR of Wilsonville responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can discuss this suggestion. We hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 06, 2023

The service was great, I was scheduled right away and work was as completed same day. More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Mike Beldon
Report | Print
Oct 10, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 05, 2023

Due to strike, parts were an issue, but Tim kept me informed and I was extremely pleased doing business with him and Terry, the manager on previous service. Luv my PT Cruiser, but I would definitely bu More

by rbkelly2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Adam Denning, Terry Bryan
Report | Print
Oct 10, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 04, 2023

The Sales staff is friendly,, very knowledgeable and extremely helpful in navigating the purchase process. More

by jefvay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy, Andy Summers
Report | Print
Oct 09, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, Jefvay! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 04, 2023

Andrew went above and beyond to install our Tonneau cover! There was a misplaced key and Andrew took care of it all seamlessly! Thank you! More

by ANDREWSDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew service
Report | Print
Oct 09, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Andrew! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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