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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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October 17, 2023

Very polite, efficient, professional, customer oriented. Timely. I will return to this dealership for my next service More

by ahrendt1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Oct 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 17, 2023

I appreciated Ben taking the time to get my Mopar Credit Card points approved. Some things weren't done this time, that I have noticed done at other dealer's, when having to pay the same price for an oil ch More

by BSJPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben, Katie Henry
Oct 19, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 17, 2023

Easy to work with. They had my truck for a couple days to diagnose and told me parts would be replaced when available. I appreciated the honesty and was able to pick up More

by juniorortega001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Adam Denning
Oct 20, 2023 -

Dick’s CJDR of Wilsonville responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 16, 2023

Con veni ent loc act ion. Shut the ser vice appre cia ted. Thank you More

by larry@rollin-on.com
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Oct 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! We really appreciate your business, Larry. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 14, 2023

Needs Better Customer Contact when a Customer has there car in they need to to know what’s going on More

by LOWRIDER1RED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Oct 18, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 14, 2023

Adam Did a great job keeping me informed all the way thru my repairs, all in a timely manner More

by Jairo@klamconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Oct 18, 2023 -

Dick’s CJDR of Wilsonville responded

Jairo, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 14, 2023

The staff are what really make it a superior experience! They know what they are doing & the showroom is amazing! More

by Wendy Berton Handwerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
Oct 18, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Wendy. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 12, 2023

This was my first time at Dick's CJDR. I just want to say that everything was great, awesome and helpful costumer service. The whole process of getting my car fixed was really smooth. More

by napolescinto10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gallagher
Oct 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 12, 2023

Adam in service is great! Truck was back when promised and runs well. Glad he is my service person! More

by Corll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Oct 17, 2023 -

Dick’s CJDR of Wilsonville responded

Corll, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Adam does for Dick's Chrysler Jeep Dodge of Wilsonville and our customers. Hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 11, 2023

Friendly service and proficient work. Dropped my car off in the morning and had a call back early afternoon. Friendly and fast shuttle service. More

by Adpherigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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