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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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October 25, 2023

It was more than I wanted to pay but I liked not being rushed Katie was very patient with me I really liked working with her More

by hdsoaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
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Oct 30, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the awesome feedback. Katie is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 25, 2023

Adam was very professional and kind. He was able to fix my problems in 1 day. More

by sarah.m21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Oct 30, 2023 -

Dick’s CJDR of Wilsonville responded

Sarah, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Adam does for Dick's Chrysler Jeep Dodge of Wilsonville and our customers. Hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 24, 2023

Best service and sales transaction that I have ever experienced in my 18 years of business. Very refreshing not the norm in today’s world. More

by troyh6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Elliott Coyer
Report | Print
Oct 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 22, 2023

All of the staff were very helpful. Repairs were done in a very quick and efficient manner and I even got a ride home to Canby. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Oct 25, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, David! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 22, 2023

This dealership provided timely service of my vehicle and offered shuttle services to and from my apartment. They also diagnosed the source of my engine and ABS issues. More

by brideb97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Oct 25, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 21, 2023

Very friendly and a pleasure to do business with would highly recommend to anyone looking for a great job at fair prices! More

by Alan czepiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Oct 24, 2023 -

Dick’s CJDR of Wilsonville responded

I cannot thank you enough for this glowing review of our service center, Alan! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 21, 2023

Every time I take my car here I have an exceptional experience- Tim is so helpful and really great to work with. I know my car is in good hands and the repairs never take long. More

by Emily Plucar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service dept
Report | Print
Oct 25, 2023 -

Dick’s CJDR of Wilsonville responded

Emily, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 20, 2023

Terrible! !! They tried selling my truck behind my back that took 4 months to repair. They tried selling me a new one before I knew my truck was finally repaire More

by smconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 23, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 19, 2023

Clean dealership. Got the work done quick. Time estimate wasn’t accurate. Didn’t find the bathroom. More

by JY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Oct 24, 2023 -

Dick’s CJDR of Wilsonville responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 17, 2023

Thank you Katie for quickly arranging the safety check of the Pacifica van. Good work… More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Oct 20, 2023 -

Dick’s CJDR of Wilsonville responded

Cindy, I appreciate your review and I am glad to hear that Katie was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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