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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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November 02, 2023

Katie was very helpful and updated me as soon as she could- excellent work done to my jeep and nice people! More

by corey.griggs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, Corey! I am very happy to hear that Katie could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 01, 2023

Dick’s is able to respond quickly and get the work done when approved. Many local shops are booked up to 3 weeks out More

by kklupenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Report | Print
Nov 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 01, 2023

Fantastic experience. I loved how communicative and friendly the staff was. Great experience all around. More

by jowensbarham
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Nov 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 31, 2023

My one and a half hour to 2hours to 3 hours of sitting Ben was good but the jerk who checked us in I will never talk to again More

by RLOSCH57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben in service I don’t know any of those 3, Alex Odud
Report | Print
Nov 02, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Nov 12, 2023 -

RLOSCH57 responded

I thought you wanted to respond to me

October 29, 2023

Appointment was honored and the service advisor kept me informed and added a new air filter. Appreciated his attention to detail. More

by Jim Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff finance
Report | Print
Nov 01, 2023 -

Dick’s CJDR of Wilsonville responded

Jim, thank you for taking the time to share your feedback. Each employee is a valued member of the Dick's Chrysler Jeep Dodge of Wilsonville team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 29, 2023

Fast and very efficient to get my truck in and out of the shop. Thank you More

by Vinnie2Trip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Nov 01, 2023 -

Dick’s CJDR of Wilsonville responded

Vinnie, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 28, 2023

Much better than the other comparable Chrysler dealers in the area. I can’t speak highly enough about my experience with the service department at Dick’s. More

by Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Katie Henry
Report | Print
Nov 01, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your outstanding rating about our service department, Spencer. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 27, 2023

Adam and Company were great! Got my vehicle done on time and at cost! Kept me up to date with the progress More

by chrish15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Nov 01, 2023 -

Dick’s CJDR of Wilsonville responded

Chrish, I appreciate your kind words about our service team. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your vehicle needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 26, 2023

Good The service was good, the check in was smooth and Ben followed up when the car was ready More

by shancy.holland
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Oct 26, 2023 -

shancy.holland responded

The check in was smooth and I received a text when the car was ready

Oct 31, 2023 -

Dick’s CJDR of Wilsonville responded

Shancy, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! I hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 25, 2023

I already did Unorganized and does not listen Do not feel you do the work you say you are More

by melissa.d1
Recommend Dealer
No
Employees Worked With
Ben
Report | Print
Oct 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us, Melissa. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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