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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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November 10, 2023

Got me in quickly. Done fast. Review at the end was helpful to schedule future work More

by MT55
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Nov 14, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 08, 2023

Great service and great people. my car was ready in a timely matter. And even got washed before I took it home. That was awesome More

by Vicko34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Nov 09, 2023 -

Dick’s CJDR of Wilsonville responded

I am glad to hear you enjoyed your recent visit to our service department. At Dick's Chrysler Jeep Dodge of Wilsonville we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 08, 2023

They were good. The service was good and they explained everything well. Thank you much More

by dexter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Report | Print
Nov 09, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your outstanding rating about our service department, Dexter. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 08, 2023

The service department was efficient and friendly. I was able to make an online appointment for the same day which I really appreciated. More

by renojuengers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Nov 09, 2023 -

Dick’s CJDR of Wilsonville responded

We cannot thank you enough for this glowing review of our service center! I know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 08, 2023

They were informative about the services the vehicle may need up coming and included a quote of all the prices. More

by p.collison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Nov 09, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 05, 2023

Easy to schedule, work completed on time. Nice waiting area with good wifi and work space for those that need it. More

by KAARNDORFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Report | Print
Nov 08, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words, Ken. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 04, 2023

Great communication from Ben. Great service. Competitive prices. Easy to make appointments online without a long wait. Will continue to get my 2014 Durango serviced and maintained More

by morrisd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Hello and thank you! I can't tell you how much we appreciate your customer loyalty! It's always a pleasure for us to service your Durango. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 04, 2023

Nice waiting room, good customer service but no one really greets you when you arrive More

by RROCKY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 03, 2023

Went in for service should have been 1 hr 45 minutes but took over 3 hours... More

by charles.waggoner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Report | Print
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for your great review, Charles. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I hope this was the case for you. Please let me know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 02, 2023

Very quick fast friendly service and they even called me to make an appointment I’ve been meaning to make More

by wils9705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Report | Print
Nov 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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