Dick’s CJDR of Wilsonville - Service Center

My jeep has the death wobble. There is no question that's what it is. They second guessed me that that's what it is and said that the part is on back order and might be available There is no question that's what it is. They second guessed me that that's what it is and said that the part is on back order and might be available in a month or 2. Said it's 'probably' OK to drive. The other services were done but I had to call/text to see if it was ready More

We discovered water inside our jeep. This is the second time. You found and repaired the issue. It was EXTREMELY expensive. This is the second time. You found and repaired the issue. It was EXTREMELY expensive. More

Staff is less than friendly and acts like they’re put off when you walk through the door. Unfortunately they’re the closest dealership to my location. There were four guys sitting at their desk and would har when you walk through the door. Unfortunately they’re the closest dealership to my location. There were four guys sitting at their desk and would hardly look up at me while Katie was busy helping another customer. Service work is fine. Customer service is lacking. More

Katie did an excellent job communicating and keeping me up to date with my vehicle! up to date with my vehicle! More

Excellent customer service and very fast turnaround. A very easy dealership experience I'd recommend to anyone. A very easy dealership experience I'd recommend to anyone. More

Easy drop off and pick up. Service to be done clearly explained and accurately quoted. Service to be done clearly explained and accurately quoted. More

Professional, kind, fast The experience was really positive. Had a clear understanding of the service that was going to be delivered and costs associated with it. Everything was smooth and Katie was e positive. Had a clear understanding of the service that was going to be delivered and costs associated with it. Everything was smooth and Katie was excellent throughout, and very kind. Would recommend working with her. More

It was fine It took 2 hours Seemed too long Would have gone to Beaverton dealership, but there were no appointments available this soon gone to Beaverton dealership, but there were no appointments available this soon More

Katie is a 5, dealership 2-3 only because I've had a heated seat issue. This last time they found faulty wiring, but now wondering if that was the issue from the beginning. After spending $1600 to repla heated seat issue. This last time they found faulty wiring, but now wondering if that was the issue from the beginning. After spending $1600 to replace heat pads and what if it was only a $360 part. That now I have to pay in addition to what I've already paid to get it fixed. More

Repairs took longer than expected. Reaching out to me to keep me informed could’ve be better but everyone I spoke to was very kind. Reaching out to me to keep me informed could’ve be better but everyone I spoke to was very kind. More