Dick’s CJDR of Wilsonville - Service Center

Very helpful and great communication He kept me up to date on what was going on with the car date on what was going on with the car More

Knowledgeable of situation and my family needs friendly capable and professional always Hope Adam answers but I have never had a bad experience with all! Even the man himself Terry! ??Thanks all capable and professional always Hope Adam answers but I have never had a bad experience with all! Even the man himself Terry! ??Thanks all More

Best service department experience would recommend them to every ram owner out there Great people working for them to every ram owner out there Great people working for them More

Recall handled appropriately. Charging issue unresolved. The jeep wouldn't start at the dealership so they charged the battery and then wouldn't replace it. We brought it home and Charging issue unresolved. The jeep wouldn't start at the dealership so they charged the battery and then wouldn't replace it. We brought it home and it was dead the next morning. Figured out ourselves that fuse F05 was bad and causing the draw, replaced it and the battery and everything is working fine now. Although there is now a high pitch buzzing under the hood after turning off the jeep that we think may be related to the new fuel pump. Left a message for Ben today and didn't get a call back. More

Adam was very helpful. The dealership waiting area is under construction so it's hard to evaluate it fairly at this point. The dealership waiting area is under construction so it's hard to evaluate it fairly at this point. More

Thorough, professional, knowledgeable, sincere Both are wonderful people to work with. They make the buying experience fun wonderful people to work with. They make the buying experience fun More

Basic service is quick. Good amenities if you plan to wait/stay. That is all. No. Good amenities if you plan to wait/stay. That is all. No. More

Quick service by friendly and helpful people. My needs weee met. I shall return again. My needs weee met. I shall return again. More

My experience was ok. The part replacement took two hours longer than I was told it would. Then I wasn't informed my car was ready to be picked up and I got the call 5 min The part replacement took two hours longer than I was told it would. Then I wasn't informed my car was ready to be picked up and I got the call 5 minutes before closing. The options were to pick it up the next day or leave the keys in my car unlocked. Luckily someone was there to wait with my car so I could pick it up, but the communication through the whole process was not good. More

Great! ! It's always a pleasure to do business with nice people. They always make sure they do a great job!! ! It's always a pleasure to do business with nice people. They always make sure they do a great job!! More