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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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December 21, 2023

Friendly, fast Kept me up to date and gave fair advise Clean, nice waiting area More

by keliludeman
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 27, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Great experience from vehicle check in, communication, to vehicle pick up. Highly recommend them for Jeep service. More

by george.latus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
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Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

George, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

I was new to Dick's Dodge when I got my Ram. I've been completely satisfied with all of the guidance and service since then. More

by Robgagemip@gmail.com
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Your compliments and kind words mean so much to me and our team, Rob! I love hearing from satisfied customers, as I work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Fast, efficient,Helpful, knowledgeable All the words to describe the experience are listed above Great Experience More

by AQTDIVA_111
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Excellent customer service! Adam and the entire crew that work in your service department, from the service advisor to the mechanics that do the work, and the ppl that do the ru More

by big.skyhunter69
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Adam was incredibly knowledgeable, friendly, and helpful. Excellent human being, and I will definitely return for all my future service needs. More

by eheas320
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Adam does for Dick's Chrysler Jeep Dodge of Wilsonville and our customers. Hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

The real reason I take my truck there is because of Adam in the service department. Adam is amazing, knows the vehicles and is committed to customer service. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Dec 20, 2023 -

Rocky responded

Again, I can't say enough about Adam in Service. Years ago, I bought my sister's old truck in for services. Adam was my service advisor. He was the reason I bought my Ram 1500 and why I return to this dealer for service.

Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Rocky, thank you for the awesome feedback! You're right, Adam is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

A good place to go I recommend this dealership to all my friends Always a good place to take my car More

by tjones436
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Efficient and quicker than expected All the people I felt with were top notch And very nice More

by JTMORRISON10
Recommend Dealer
Yes
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Hi, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 19, 2023

The service was impeccable, Katie was a dream and got my Jeep in and out for a headlamp on very short notice, and everyone in the shop seemed happy. More

by khoyt71
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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