Dick’s CJDR of Wilsonville - Service Center
Wilsonville, OR
1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center
Consistently disappointed with this dealer – no updates, constant follow-ups, last time waited until 4 pm for a response. Dealt with issues on deductible, had to show texts to avoid charges. Manager disagre constant follow-ups, last time waited until 4 pm for a response. Dealt with issues on deductible, had to show texts to avoid charges. Manager disagreed with the previous tech's promise, had to push back and make a call for approval. Fought to get warranty processed, months of hassles, multiple texts and calls to send registration copies. Overall, a frustrating experience; won't be returning after three attempts. More
Rhey were very rude at times and did not communicate very well. Sounded certain that they would be able to diagnose our problem so we had the vehicle towed an hour to them, but were told they did not know th well. Sounded certain that they would be able to diagnose our problem so we had the vehicle towed an hour to them, but were told they did not know the problem and charged us $400 for a 'I don't know.' More
I really appreciated how quickly they were able to complete my oil change as well as my request to remove the car seat anchor plastic cups so I could do a deeper clean that my dog left for me. complete my oil change as well as my request to remove the car seat anchor plastic cups so I could do a deeper clean that my dog left for me. More