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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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January 28, 2024

Great, I had a few check engine light issues but we are taking care of them at next oil change. Ben's service was excellent More

by Spencermacleanlive
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher and the service team
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Jan 31, 2024 -

Dick’s CJDR of Wilsonville responded

Hi Spencer, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Dick's Chrysler Jeep Dodge of Wilsonville. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 27, 2024

I brought my truck in for some recall items it was in and out in a few hours. Team was thorough and got me going quicker than original estimates. More

by JasonG
Recommend Dealer
Yes
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Jan 31, 2024 -

Dick’s CJDR of Wilsonville responded

Jason, thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 27, 2024

Service was great. Ricky helped accommodate my work schedule and made sure the work got done early. More

by lcj_mullins
Recommend Dealer
Yes
Employees Worked With
Ricky
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Jan 31, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your outstanding review! I'm very happy to hear that Ricky was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 25, 2024

Seamless Adam is great and always does a wonderful job. He truly understands the Wrangler product and its many challenges and his technicians always seem to figure out what the problems are. That has not b More

by rodermott
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Jan 30, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for putting your trust in Dick's Chrysler Jeep Dodge of Wilsonville! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2024

They charged me and did nothing. They supposedly tested an alternator on a vehicle that doesn't have an alternator. More

by Ryan.grau
Recommend Dealer
No
Employees Worked With
Ricky
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January 22, 2024

Easy to schedule and great communication. Only issue is my seat smells like diesel and I can't get it out More

by fishphill
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Jan 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your honest feedback about your recent experience with us. We understand this concern and would like to learn more about your experience. Please contact me to further discuss your visit so we can figure out what happened and continue moving forward in a positive direction. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 18, 2024

Fast and concerned for my needs Efficient work! They were quick about getting my appointment! And found other possible issues I may have in future More

by CLSROCKS
Recommend Dealer
Yes
Employees Worked With
Ben
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Jan 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

Salesman and experience was great. Everybody made it real easy to get me in and out with my new truck. More

by rc304z
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Congratulations on the new truck! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

I was kept informed of the progress being made on my vehicle. I will continue to have this dealership work on my vehicle. More

by hd84fx
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your review! Happy customers are our goal and our mission at Dick's Chrysler Jeep Dodge of Wilsonville, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

I travel an hour, and pass numerous other Ram service providers, so I can get my truck serviced at Dick's of Wilsonville. They always get my truck in at my appointment time, and do my required service fo More

by hughes63
Recommend Dealer
Yes
Employees Worked With
Ron
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Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

I appreciate your input, Hughes. I'm glad to hear that you are consistently impressed with the service we offer here at Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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