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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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February 09, 2024

Everything went good. From scheduling the appointment to getting the service. Steve was helpful. Adam kept me updated about the car. 10/10 More

by suarezmary101
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 09, 2024

Excellent customer service, knowledgeable about auto, options and financing. I was impressed with scope of knowledge that Leo and Skylar had about the auto, options with the car, the financing options av More

by lidialewczuk
Recommend Dealer
Yes
Employees Worked With
Leo Gaona / Skylar HIBSCH
Feb 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 08, 2024

Adam's great, on top of everything, knows his stuff, easy to work with. Recommended. More

by jpickard1
Recommend Dealer
Yes
Employees Worked With
Adam Denning
Feb 13, 2024 -

Dick’s CJDR of Wilsonville responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Adam as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 08, 2024

Easy to talk to. Solved issues that were needed. Great service department. Will go there again. More

by joe@apperson.me
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 13, 2024 -

Dick’s CJDR of Wilsonville responded

Wow, your kind words took my breath away Joe! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2024

I had a problem and they fixed it without any hassle. They were honest when doing so. Went beyond and even washed my pickup which was appreciated. More

by freshourequine
Recommend Dealer
Yes
Employees Worked With
Ben, Ricky, and Adam - but primarily Ben
Feb 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2024

Asked them to check my leak around the third brake light, as I have a warranty letter from Ram , they said that they could not do the factory warranty work and couldn't tell me where to go! More

by phil.severson
Recommend Dealer
Yes
Feb 02, 2024 -

Dick’s CJDR of Wilsonville responded

Phil, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please contact me at your earliest convenience so we can discuss this in more detail and work towards a resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2024

Professional and personable They were efficient and competent as well as accommodating which is refreshing in the world of customer service. More

by smithsblue
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher
Feb 05, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate your kind words about our team. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your vehicle needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2024

The staff knew and understood my issues. Fixed everything in a fair amount of time. I have one part on backorder and look forward to getting that resolved. More

by Armando.bravo.or
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 05, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate your kind words, Armando. I am glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 30, 2024

Thorough service. Good communication. Thorough and detailed service on my schedule. Good communication. Ben was professional, knowledgeable and explained options and c More

by morrisd65
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 02, 2024 -

Dick’s CJDR of Wilsonville responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 30, 2024

Got me in quickly, got it done in a day, very good service car runs great More

by judylynnhellman
Recommend Dealer
Yes
Employees Worked With
Ricky and Steve
Feb 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review, Judy! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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