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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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February 17, 2024

Good experience. Helpful and courteous They took care of what I needed done and got me a loaner car More

by dennisleecollins
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Dennis, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that I can do please come back and see us again. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 17, 2024

Dealership was good but communication was a bit lacking. I was told I would receive a call a certain date or time but never received one. I had to reach out. More

by CBA93
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 16, 2024

Quote me a price for my extended warranty fix, and then I went and paid for the work apparently there was another $80 in environmental fees. More

by HUDson2014$
Recommend Dealer
No
Employees Worked With
Be
Feb 21, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us, Hudson. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 16, 2024

I can count on Adam to take care of me. Katie was also great. wish her the best. More

by nwc97002
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

I am truly grateful for this awesome review! I am thrilled that Adam was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 16, 2024

They were thorough and took care of our vehicle even when we had to bring it back for a second look! More

by theutahyoungs
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this great review! I'm happy to hear that our team took care of you! They are a great asset and I appreciate all that they do. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 16, 2024

Fast and easy. They were able to service the truck for a recall fast as well as able to add extra services to the appointment. More

by irvin2
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words, Irvin. I'm completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and I look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2024

People is friendly anf thucks so nice The services with the people is all good. More

by MOISESCASAS148
Recommend Dealer
Yes
Employees Worked With
Jeremi
Feb 16, 2024 -

Dick’s CJDR of Wilsonville responded

I appreciate your kind words about our service team. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your vehicle needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2024

This matter was regarding problem with the trailers lights not working. I was advised by the installer of the light socket to have a Jeep Dealer activate the jeeps computer to make a connection with th More

by casteel.jim1
Recommend Dealer
No
Employees Worked With
Ben Gallagher
Feb 20, 2024 -

Dick’s CJDR of Wilsonville responded

Jim, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2024

Ricky was very polite. The service was quick. Extremely pleasant experience. Thank you! Ricky should get a raise ???? More

by morellijordan
Recommend Dealer
Yes
Employees Worked With
Ricky
Feb 20, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an extremely pleasant experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2024

Did what was asked and saved money by not doing unnecessary work recommended by another shop. More

by Wscott4
Recommend Dealer
Yes
Feb 20, 2024 -

Dick’s CJDR of Wilsonville responded

Hearing about your positive experience has a remarkable way of inspiring and motivating us to keep doing what we do! I want nothing but the best for our customers and I am glad that is what we are doing. Hope to see you back again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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