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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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February 21, 2024

Responsive and efficient service. More tech people than prior dealership where made original truck purchase More

by seabaugh.ms
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
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Feb 26, 2024 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 21, 2024

Easy online scheduling, top notch work, and convenient financing Job done well and correctly Reliable More

by coreymcghumboldt
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher
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Feb 26, 2024 -

Dick’s CJDR of Wilsonville responded

I am so glad to read that you had such a positive experience at our dealership, Corey! We can't wait to see you again soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 20, 2024

Very good And I would bring my Jeep back if it needed to be repaired More

by simbalong12
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Feb 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 19, 2024

They were spot on when diagnosing my problem. It would be nice if they had rental or loaner cars available for people getting service done. Without my vehicle, I rely on public transportation whi More

by greginaloha
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher
Report | Print
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving this review. Your comments are important to me, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 18, 2024

Courteous staff, they go over and above to make sure their customers are satisfied I would highly recommend to family and friends More

by gatooch
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. I look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 18, 2024

Good Service was timely and work done was completed above average Easy to make appointment, service was timely and work done was above average More

by crossjena
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 17, 2024

Quick and easy getting my car in. Good service Clean and professional waiting area. Good times. More

by garrett.p.johnson1
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words, Garrett. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 17, 2024

They were courteous and helpful. The waiting room sucks, it should be re-done with TVs and coffee. If there was coffee it wasn't visible. Otherwise the experience was great. More

by tayfravel
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! I am very happy to hear that we could be so courteous and helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 17, 2024

I needed my 30k service done on my truck, I got it within a couple days and it was done in 2 days with a little extra work requested. Everything came out great and I'm ready for my road trip in a couple of w More

by Michael.Ripperger
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

I cannot thank you enough for this glowing review of our service center, Michael! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 17, 2024

Car is running smoothly after the oil change and I don't see the concerns I was seeing before More

by neileisanter
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Feb 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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