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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,495 Reviews
Call Service Center (503) 506-2034

1,495 Reviews of Dick’s CJDR of Wilsonville - Service Center

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February 25, 2024

Fantastic follow up, timely service, very enjoyable advisor to converse with Adam really takes Customer Service to the next level More

by Drew41
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Feb 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 24, 2024

Prompt, professional, thorough, above my expectations. The dealership I wish I would have purchased my vehicle from. More

by Aaron.daugherty
Recommend Dealer
Yes
Employees Worked With
Ben, Steve and Adam Denning
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Feb 28, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate you for letting others know about your experience, Aaron! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 24, 2024

They do a great job of keeping my wrangler updated with all factory updates and recalls. More

by wongwaycarpetcare
Recommend Dealer
Yes
Employees Worked With
Adam and Ben
Report | Print
Feb 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 23, 2024

Efficient and friendly Efficient and friendly staff. Comfortable waiting area and kept informed throughout service. More

by laurietarter
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Feb 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words, Laurie. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 23, 2024

Talked to Adam on the phone Described my problem, Wales in handed my keys to Adam. He call described problem, cost and advised of recalls and of service minders. I let him know what to take care of and it More

by SCOTTDIGS
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Feb 28, 2024 -

Dick’s CJDR of Wilsonville responded

I am so happy to hear that your recent visit went so well for you, Scott! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 23, 2024

My experience was great and I will be returning They were quick and drop off was easy. More

by enjoli.grant
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher
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Feb 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Enjoli. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 23, 2024

Excellent customer service. Fast. Helpful. Responsive. Overall great experience. The service center staff was excellent. More

by Jenwhiteside
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Feb 28, 2024 -

Dick’s CJDR of Wilsonville responded

Jen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Dick's Chrysler Jeep Dodge of Wilsonville! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 22, 2024

Ben did a great job making sure the issue I've been having for quite some time was resolved. After the initial repair, they found that there was additional items and made sure those were fixed as well. More

by papa.j.taylor
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Feb 27, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 21, 2024

He listened to my concerns about my Durango and was great about getting my car back to me in time!! More

by aepollinger
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Feb 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 21, 2024

Responsive and efficient service. More tech people than prior dealership where made original truck purchase More

by seabaugh.ms
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Report | Print
Feb 26, 2024 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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