Dick’s CJDR of Wilsonville - Service Center
Wilsonville, OR
1,493 Reviews of Dick’s CJDR of Wilsonville - Service Center
Way over priced on simple repairs. Incomplete work that left me to finish and when doing so have found I was missing parts. When I confronted them they acted like I was making it up qu Incomplete work that left me to finish and when doing so have found I was missing parts. When I confronted them they acted like I was making it up quoted to repair headlamp switch for $565 the I did myself in 10 minutes for a $90 part quoted $650 to replace an actuator in another vehicle that took myself 20 minutes to replace with a $30 part. They replaced the throttlebody on one of my cars and within a month the light was on again same thing kept bringing it back. They said they couldn’t find anything. I finally went under the hood to take the throttlebody off to clean it to see if that was the problem and found that the bolts were only finger tight, so I took it off cleaned it up and put it on and haven’t had a problem since also all the stuff that they moved out of the way to get it they never put back including the plastic guards underneath did not know they were gone until I went to change my own oil . only bring vehicles there to have the diagnostic test that now cost $195 More
Terrible at best. Problem wasn't fixed, partial break job instead of what I asked for, no phone call for 11days, then said he would call me back and quit answering my Problem wasn't fixed, partial break job instead of what I asked for, no phone call for 11days, then said he would call me back and quit answering my phone calls until we called a sales rep up front. More
Polite & professional the moment you get there. They explain everything in depth & give you your best options. Always make you feel valued. They explain everything in depth & give you your best options. Always make you feel valued. More
I have to transport my horses in a trailer. I have a ram 3500 dually with multiple problems and I feel very confident that your team solved all the issues. I now feel safe driving. I have a ram 3500 dually with multiple problems and I feel very confident that your team solved all the issues. I now feel safe driving. More
We just needed our daughter power seat to be fixed. The side panel is broken and pulling on the cords. After two diagnostics we didn't request and almost $600 later, the panel is still broken but the w The side panel is broken and pulling on the cords. After two diagnostics we didn't request and almost $600 later, the panel is still broken but the wires are working temporarily. The diagnostic even reported it needed an oil change which we did one week prior. More
Good. However, I am used to my truck being v Good. However my previous trucks at other dealerships were vacuumed and washed. I am use to more personal care However, I am used to my truck being v Good. However my previous trucks at other dealerships were vacuumed and washed. I am use to more personal care More