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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,493 Reviews
Call Service Center (503) 506-2034

1,493 Reviews of Dick’s CJDR of Wilsonville - Service Center

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March 06, 2024

Service center was very friendly & helpful. . s The services were done quickly Just 2 more words More

by DADDYHIGGINS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your perfect review! I'm glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 06, 2024

Excellent Professional and accommodating And enjoyable experience Great people who seem caring about your needs and are helpful to figure out your cars issues More

by wildwest3
Recommend Dealer
Yes
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Mar 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review. I'm glad to hear that you found the service process to be enjoyable. We look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 06, 2024

luck of mechanical knowledge and horrible communications, no return calls or vm, not all car issues were addressed or even looked at More

by dahnovka
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
few people
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Mar 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at your convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 06, 2024

Always friendly services Always friendly service. They explained things and kept me updated on status of work being done on my Jeep. More

by fontesrn
Recommend Dealer
Yes
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Mar 11, 2024 -

Dick’s CJDR of Wilsonville responded

It is gratifying to hear that you were kept updated of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 05, 2024

Very detailed and courteous. Our vehicle was finished in a timely manner. We appreciate the way we were treated. More

by Lenny
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sara and one other person.
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Mar 08, 2024 -

Dick’s CJDR of Wilsonville responded

Hi Lenny, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 05, 2024

Great Tim was helpful and overall the experience was good , also the shuttle driver Brian was excellent and friendly More

by ejappie
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your outstanding review! I'm very happy to hear that Tim was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 04, 2024

Just routine maintenance I had my air filters - engine and cabin replace along with an oil change More

by RALEYDOG6
Recommend Dealer
Yes
Employees Worked With
Don't recall her name - I believe she is a newer employee
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Mar 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for writing such a great review about our dealership! I appreciate the feedback and am pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. We look forward to seeing you again. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 03, 2024

Efficient, professional, courteous. It was a great experience. Everyone in the service department was very helpful. More

by Lolszewada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 03, 2024

Good experience and taken care of Waiting area is clean and nice. Would have been given a 5 if phone response to our call is faster.. More

by DKANGLT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the honest feedback. We hope to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 03, 2024

Pretty much the same as last month. Great service. Awesome fantastic great friendly and wonderful people. More

by randyjcorrea
Recommend Dealer
Yes
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Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing this amazing feedback, Randy! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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