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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,492 Reviews
Call Service Center (503) 506-2034

1,492 Reviews of Dick’s CJDR of Wilsonville - Service Center

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March 08, 2024

Prompt service, friendly, just missing the popcorn machine! Your bathroom soap dispenser was beeping because it was low More

by hou.timothy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to provide this feedback, Timothy. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 08, 2024

Clean and comfortable waiting area. Service on my truck was excellent. Thank you! Will be back in the future. More

by Ed S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words, Ed. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 08, 2024

Ben has been great to work with, he follows up every time and has been very accommodating More

by PENELOPEJUNE3
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

Hello Penelope! It is great to hear about your recent experience. I will certainly pass on your feedback to Ben as he will be happy to hear it! I look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 07, 2024

Adam always goes above and beyond, I always deal with him, hr truly cares Outstanding More

by Rob.woods
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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March 07, 2024

Once you get over the sticker shock on how much it cost the service is excellent More

by bob88snyder
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Mar 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing this feedback, Bob. Our team appreciates your comments and thanks you for visiting us. We hope that you will visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 07, 2024

I am supported by a very professional and automotivly technical team! They rock! Thank you More

by jdmason123
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Mar 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 06, 2024

They were nice and professional. Explained things well. I cant think of seven more words. More

by gammagosha
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Mar 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in nice and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 06, 2024

Friendly. Quick. The experience was what one would expect from a customer service related place of business. More

by sbranine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky
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Mar 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 06, 2024

I was having issues with a car I just bought from another dealer and he got me right in and was very helpful More

by mccallchris74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Freer
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Mar 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, Chris! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 06, 2024

Service center was very friendly & helpful. . s The services were done quickly Just 2 more words More

by DADDYHIGGINS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your perfect review! I'm glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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