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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,492 Reviews

1,492 Reviews of Dick’s CJDR of Wilsonville - Service Center

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March 16, 2024

They were pleasant, knowledgeable and truthful. They had the work done on my vehicle before anticipated and were helpful in giving me information to avoid the situation in the future. More

by elacarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan
Mar 20, 2024 -

Dick’s CJDR of Wilsonville responded

Hello Elacarney! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 13, 2024

Adam is amazing and very helpful. He has provided exceptional service every time I come in. His communication has been appreciated and always quick to answer my questions! More

by LeAnn Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Mar 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review, LeAnn! We are very happy to hear that Adam could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 12, 2024

It was a quick visit for buying a car. It helped that we went in pre-approved and knew what car we wanted. So that made the experience quick and easy. More

by Ecksteinkendra
Recommend Dealer
Yes
Employees Worked With
Natalia
March 11, 2024

Was completely miss leading and did not fix the problem. Nor do I feel happy with the work they do. I feel they did work that was not needed and not the work to fix the problem More

by Nick_meuret
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ben
Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

Nick, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 11, 2024

Jared was great but needs to reword the way he speaks. I misunderstood him quite a few times and it lead to purchasing a Jeep that I was u happy with. We we back in 2 days later and worked with the genera More

by bstpaul
Recommend Dealer
Yes
Employees Worked With
General manager and Jared
Mar 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this 5-star review, Paul. I strive to provide courteous service to all our guests and I am glad to hear that we helped you find the perfect Jeep you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 11, 2024

They were able to schedule me same-day, had excellent communication, set expectations and treated me well throughout the process. More

by stleahy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 10, 2024

Everything was good. Just took a little long for a routine oil change. 90 mins. But it's fine More

by lewislandscape
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

I am glad to hear that your visit was an enjoyable one. Please contact me if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 10, 2024

5 The very best experience I have had at a dealership in a long time. And at 70 years old. I think that is saying a lot. Thanks! Stan More

by Stanchristie222
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and I hope to see you in again soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 09, 2024

Great service, knowledgeable staff Tim has been my service advisor for quite some time and has always done a great job explaining whatever needs to be done. More

by bmistretta19
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Dick's Chrysler Jeep Dodge of Wilsonville team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 09, 2024

Always awesome, professional and courteous service. Well done. Very knowledgeable and always able to diagnose any issues. Keeps my truck in good shape. More

by tgirwin.21
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Mar 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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