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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,492 Reviews
Call Service Center (503) 506-2034

1,492 Reviews of Dick’s CJDR of Wilsonville - Service Center

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April 04, 2024

Friendly , explained procedures and work accomplished in adequate timing. Work fine right and would recommend More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
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Apr 09, 2024 -

Dick’s CJDR of Wilsonville responded

William, thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. I always do my best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 03, 2024

My jeep went in to Dick's CJDR WITH A PROBLEM with a problem. It was looked at by service staff and fixed. More

by Sherman
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Apr 08, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate your kind words, Sherman. I am glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 03, 2024

Customer Service was good even through the frustration when things went south. Made things right in the end. More

by crittenden.kylee13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words, Kylee. We're completely committed to providing top-quality service and I'm happy to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and we look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 01, 2024

Very Helpful getting back on the road quickly. Tim was very polite and managed my expectations appropriately. More

by Jason.kennedy
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
April 01, 2024

Very professional and always make sure that I'm comfortable and satisfied with the service I received. Awesome people. More

by mark.bruceanddana
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
March 31, 2024

They always get the job done right. Adam Denning is a pleasure to work with, he is very honest and forthcoming about what needs to be done. More

by Healyjarmer
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Apr 03, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 30, 2024

As always, Ben (this time) kept me apprised of what had to be done and was done quickly and Ben was very pleasant. More

by rbkelly2012
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 30, 2024 -

rbkelly2012 responded

As always, Ben (this time) kept me apprised of what had to be done and was done quickly and Ben was very pleasant.

Mar 30, 2024 -

rbkelly2012 responded

See below

Apr 03, 2024 -

Dick’s CJDR of Wilsonville responded

Hello and thank you for your kind words! Ben is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 29, 2024

Clean, fast, a nice waiting room, and helpful on the phone. The staff was helpful, nice, efficient and the waiting room was comfortable. More

by jw4
Recommend Dealer
Yes
Employees Worked With
A few people
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March 29, 2024

Slow, minimal communication, expensive. Supposed to keep me updated via text, but wouldn't even respond when I requested status multiple times. Ended up keeping my car overnight for what wa More

by hdgardner45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Denning
Report | Print
March 28, 2024

They take care and repair the issues. They did repair the oil leaking of my Jeep More

by snoott
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback, Snoott. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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