Dick’s CJDR of Wilsonville - Service Center

Jeep recall item Adam was on his game .. reached out to confirm meeting time and told me what to expect..time it would take...checked to see if the vehicle needed any Adam was on his game .. reached out to confirm meeting time and told me what to expect..time it would take...checked to see if the vehicle needed any other attention? Swapped out my snow tires More

Great customer service! Exceptional customer service from Wilsonville Chrysler Jeep Dodge Ram today. Thank you Kevin for making the whole process a great experience. Will be Exceptional customer service from Wilsonville Chrysler Jeep Dodge Ram today. Thank you Kevin for making the whole process a great experience. Will be back for all my vehicle services. More

Quick and easy Pulled up. Checked in. They had all my information ready. Did my service and put I went. Quick and easy. Kevin was super helpful and very friendly. Pulled up. Checked in. They had all my information ready. Did my service and put I went. Quick and easy. Kevin was super helpful and very friendly. More

Service department Kevin Ames was my service adviser and he did a great job helping me while my jeep was there getting fixed. Got me a loaner car as soon as I needed one Kevin Ames was my service adviser and he did a great job helping me while my jeep was there getting fixed. Got me a loaner car as soon as I needed one. More

Wonderful service I needed an oil change. When I got to the dealership they told me there was also a recall on the passenger air bag and offered to do it while my Jeep I needed an oil change. When I got to the dealership they told me there was also a recall on the passenger air bag and offered to do it while my Jeep was there. They were quick and friendly! It was a pleasure taking my vehicle to them and will Definitely be returning! More

Great experience Adam was very friendly, and helpful. The service was above and beyond,and my cost was very fare, and I will definitely be back. Thank you for the good Adam was very friendly, and helpful. The service was above and beyond,and my cost was very fare, and I will definitely be back. Thank you for the good experience. More

Was in and out in less than 45 mins. Serviceman very polite. Everyone there has always been polite and helpful. Always make me feel I am important, Evan on the day I had a loud screaming sound coming from rear. Everyone there has always been polite and helpful. Always make me feel I am important, Evan on the day I had a loud screaming sound coming from rear. Turned was just stone that got stuck. More

great service Rafael brought me in for a few recalls on my challenger and had them done in a timely manner. He also showed me everything the tech had noted for my v Rafael brought me in for a few recalls on my challenger and had them done in a timely manner. He also showed me everything the tech had noted for my vehicle. he told me what was more severe and what was not needed and was honest about it all. he sold me a few services after the recalls were completed and those were also done quickly. and to top it off they washed and vacuumed my car for me. awesome service! More

Service work was done with speed and quality Service and service representative Adam Denning handled the work that they were able to complete and explanations very professionally. I am satisfied Service and service representative Adam Denning handled the work that they were able to complete and explanations very professionally. I am satisfied with everything that was completed. Calling to make the service appointment was not a pleasant experience and the work that I tried to schedule was not accomplished,as promised by the woman on the phone. She insisted that I come on Friday and that the work would be done. This work was not completed and the parts were not available for the work. I was not called and informed that when I arrived on Friday, desired work would not be done, and parts would not be available for at least a month. She should have, at the very least , called and informed me, as it was at her insistance, that I come on Friday, March the 22nd. More

Service Center Kevin is a man of his word and is very detailed in explaining things to the customer. We had an emergency not far from the Findley Wilsonville Dealer Kevin is a man of his word and is very detailed in explaining things to the customer. We had an emergency not far from the Findley Wilsonville Dealership. We rolled into the service center and this is where we were greeted by Kevin with enthusiasm. Kevin listened intently as I explained to him what had just transpired while driving on I-5 just 1 mile south of the dealer ship. He knew what the issue was and took our jeep in. He quoted us a price for the repair. While the jeep was in the shop he called me and let me know that the transmisson need to be serviced he quoted me a price and I gave him the green light to go ahead. When we arrived the next day to pick up the vehicle the final price to my surprise was as quoted. This very rarely has been my experience in working with dealers. Bottom Line Kevin has earned my trust and future business. Findley of Wilsonville should be proud to have a good person like Kevin leading their Service Department. More