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Dick’s CJDR of Wilsonville
Wilsonville, OR
2,090 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,090 Reviews of Dick’s CJDR of Wilsonville
February 13, 2025
The service was great. Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I did Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I didn’t get a written report of my trucks condition and the service was very expensive. More
by karl13
Verified CustomerEmployees Worked With
Brianna Heddings
February 13, 2025
Will not come back! !! Did absolutely nothing to help me but charge me over $200 for nothing. Absolutely horrible customerservice👎🏻👎🏻 !! Did absolutely nothing to help me but charge me over $200 for nothing. Absolutely horrible customerservice👎🏻👎🏻 More
by kimberliwhitlow
Employees Worked With
Kylie Lima
February 10, 2025
Sales team was good but the service team is shady and do not care about customers. Do not take your vehicle to get serviced at Dick’s wilsonville not care about customers. Do not take your vehicle to get serviced at Dick’s wilsonville More
by Shayne
Employees Worked With
Kylie Lima, Kelsea Crownover
February 09, 2025
Kylie was helpful and professional. Service department was not clear about fee schedule, amount of time they expected the vehicle, and then recommended a "critical" 4x4 service on my tw Service department was not clear about fee schedule, amount of time they expected the vehicle, and then recommended a "critical" 4x4 service on my two-wheel drive car. Wouldn't return or recommend due to lack of transparency upon initial appointment scheduling and (at the very least) carelessness with service recommendations. No loaner vehicles or ride share vouchers when you want to keep to a vehicle for 24-48hrs is also pretty absurd. More
by jensen08
Employees Worked With
Kylie Lima
February 05, 2025
The point person was very kind and very helpful all week. My frustration was around how long it took to get fixed. my only feedback would be around that piece of being upfront with a good estimation on how l My frustration was around how long it took to get fixed. my only feedback would be around that piece of being upfront with a good estimation on how long a fix is going to take. Mainly because you’re talking about needing someone to rent a car then and the cost around that etc. etc. but again the person who I dealt with in the office was very helpful very friendly More
by scottyg0607
Employees Worked With
Kylie Lima
February 03, 2025
Kylie did a great job of keeping me up to date on the status of the repairs. The diagnosis and actual repairs were quite fast. The only issue is the time required to obtain parts. It took almost a week t status of the repairs. The diagnosis and actual repairs were quite fast. The only issue is the time required to obtain parts. It took almost a week to obtain the required parts. This wasn't a dealer issue. The vehicle is now running great with no more error codes. More
by kevin_king1
Employees Worked With
Kylie Lima, Michael Johnston
