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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,977 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,977 reviews

December 12, 2023

Communication is always great and everything is explained thoroughly for what needs to be done. Thank you always More

by HEARTOFLANDSCAPE
Recommend Dealer
Yes
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Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 12, 2023

Friendly. Determined. Centered They know what they're doing and they do it well Spot on More

by WBOUDON
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua DeLaunay
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Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 11, 2023

Friendly and efficient The staff is easy to work with and very efficient in getting you in and out, with quality work. More

by greg@greghaase.com
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
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Dec 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words, Greg. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and we look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 11, 2023

I arrived early. Katie greeted me and checked me in. Work was explained as an hour long. I was in and out within the hour. Katie was also very courteous. Highly recom More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
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Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Edward, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 10, 2023

I arrived about 15 minutes early yeat they immediately began working on my vehicle. Within an hour I was headed home! Everything I asked was handled, and I learned all was good with my vehicle and there w More

by KAROLBURKE5
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
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Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out Karol! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 10, 2023

My van was not able to be repaired on the first visit, but my first visit to Dick's service department, even with the customer waiting area being remodeled, was wonderful. All because of the service staff More

by dougmagilent
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Doug, thank you for sharing this great feedback with us. We feel our service department is what makes Dick's Chrysler Jeep Dodge of Wilsonville special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment and getting everything back in tip-top shape! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2023

Check in was fast, service was excellent, all needs were addressed and dealt with immediately. Thank you!!! More

by Healyjarmer
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2023

Very professional. Above and beyond what I expected and asked. I have a Jeep and Chrysler 200. I plan bringing them both there for all my services. More

by Carltribe
Recommend Dealer
Yes
Employees Worked With
Ben G.
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Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Carl, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to contact me or stop by if there is anything else we can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2023

My jeep has the death wobble. There is no question that's what it is. They second guessed me that that's what it is and said that the part is on back order and might be available More

by Kate9
Recommend Dealer
No
Employees Worked With
Katie Henry, Katie Henry
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Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us, Kate. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 09, 2023

We discovered water inside our jeep. This is the second time. You found and repaired the issue. It was EXTREMELY expensive. More

by Fishon.2
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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