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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,977 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,977 reviews

December 15, 2023

Adam was very helpful. The dealership waiting area is under construction so it's hard to evaluate it fairly at this point. More

by cleverquarters
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Dec 15, 2023 -

Dick’s CJDR of Wilsonville responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 14, 2023

Thorough, professional, knowledgeable, sincere Both are wonderful people to work with. They make the buying experience fun More

by KenL18
Recommend Dealer
Yes
Employees Worked With
Leo and Skyler
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Dec 14, 2023 -

Dick’s CJDR of Wilsonville responded

Ken, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 14, 2023

Excellent customer service. Sales and management staff were great. Financial officer was excellent. The facility was expansive and clean. More

by TIFFANY_BOERSMA
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua DeLaunay
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Dec 14, 2023 -

Dick’s CJDR of Wilsonville responded

Tiffany, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 14, 2023

Basic service is quick. Good amenities if you plan to wait/stay. That is all. No. More

by Customer82
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Dec 15, 2023 -

Dick’s CJDR of Wilsonville responded

I do my best to ensure nothing but a positive experience for our customers and I am glad to hear that was what you received. If there are any other automotive needs I can assist you with, please don't hesitate to let me know. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 14, 2023

Quick service by friendly and helpful people. My needs weee met. I shall return again. More

by jimedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin gallagher
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Dec 15, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your review of our team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 13, 2023

My experience was ok. The part replacement took two hours longer than I was told it would. Then I wasn't informed my car was ready to be picked up and I got the call 5 min More

by Meaghanmarks13
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to provide this feedback, Meaghan. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 13, 2023

Great! ! It's always a pleasure to do business with nice people. They always make sure they do a great job!! More

by Tod Gustafson
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Tod, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 13, 2023

This dealer is the closest to where I live and was quick to take care of my needs even though I had purchased my truck at a different location. Repairs were scheduled and accomplished in a timely manner as More

by Panicholson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
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Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 13, 2023

It is quick in and out service. Not pushy or adding services that are not required or necessary. I like that. More

by Trever.elmer
Recommend Dealer
Yes
Employees Worked With
Unsure
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Dec 13, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for your perfect review, Trever! I'm glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 13, 2023

Communication was awful also lied of few times Service department was very unprofessional, I spent hours trying to get ahold of them they never called me I always called them, they had my jeep for over a More

by Sjhillman
Recommend Dealer
No
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 14, 2023 -

Dick’s CJDR of Wilsonville responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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