Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,977 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
Contact Dealership
View Awards

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

Directions

By Type

Showing 1,977 reviews

December 20, 2023

Adam was incredibly knowledgeable, friendly, and helpful. Excellent human being, and I will definitely return for all my future service needs. More

by eheas320
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Adam does for Dick's Chrysler Jeep Dodge of Wilsonville and our customers. Hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

The real reason I take my truck there is because of Adam in the service department. Adam is amazing, knows the vehicles and is committed to customer service. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Dec 20, 2023 -

Rocky responded

Again, I can't say enough about Adam in Service. Years ago, I bought my sister's old truck in for services. Adam was my service advisor. He was the reason I bought my Ram 1500 and why I return to this dealer for service.

Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Rocky, thank you for the awesome feedback! You're right, Adam is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

A good place to go I recommend this dealership to all my friends Always a good place to take my car More

by tjones436
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

a lot of variation And options I like the place and the people thank you very much More

by Efrainmartinez200610
Recommend Dealer
Yes
Employees Worked With
Elliott Coyer, Elliott Coyer
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Efficient and quicker than expected All the people I felt with were top notch And very nice More

by JTMORRISON10
Recommend Dealer
Yes
Report | Print
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Hi, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 19, 2023

The service was impeccable, Katie was a dream and got my Jeep in and out for a headlamp on very short notice, and everyone in the shop seemed happy. More

by khoyt71
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 19, 2023

Very helpful and great communication He kept me up to date on what was going on with the car More

by Jnetty760
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 18, 2023

Knowledgeable of situation and my family needs friendly capable and professional always Hope Adam answers but I have never had a bad experience with all! Even the man himself Terry! ??Thanks all More

by klbauman85
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 16, 2023

Best service department experience would recommend them to every ram owner out there Great people working for them More

by markconn12
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Dec 18, 2023 -

Dick’s CJDR of Wilsonville responded

Mark, thank you for your kind words. I feel our service department is what makes Dick's Chrysler Jeep Dodge of Wilsonville special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 16, 2023

Recall handled appropriately. Charging issue unresolved. The jeep wouldn't start at the dealership so they charged the battery and then wouldn't replace it. We brought it home and More

by dsimmons89
Recommend Dealer
No
Employees Worked With
Ben
Report | Print
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you taking the time to share your experience with our service department. I do apologize that we fell short on our communication with you and your husband while your vehicle was in our service department. Since we could not get the battery to fail, we were unable to replace it. I understand that this was frustrating but we always want to make sure we are taking the best care we can of our customers’ vehicles. Please let us know if we can assist with the buzzing noise or anything else your vehicle may need. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com”

1
...
41
42
43
...
198