Dick’s CJDR of Wilsonville

Fast and easy. They were able to service the truck for a recall fast as well as able to add extra services to the appointment. They were able to service the truck for a recall fast as well as able to add extra services to the appointment. More

People is friendly anf thucks so nice The services with the people is all good. the people is all good. More

This matter was regarding problem with the trailers lights not working. I was advised by the installer of the light socket to have a Jeep Dealer activate the jeeps computer to make a connection with th lights not working. I was advised by the installer of the light socket to have a Jeep Dealer activate the jeeps computer to make a connection with the light socket . Left Jeep at Dicks for some days and was told an electrical part needed replaced. Several days later the part came in and I got in for installation. After some time I was told the lights now worked and picked up my Jeep. About 2 weeks later I traveled to Lebanon Oregon to pick up a trailer I just purchased and discovered that the lights did not work and had no power whatsoever. I returned to Dicks next business day and pleaded to get the work completed properly so I could return asap to pick up my trailer . My advisor said he'd get it to service person just as soon as possible . Several days and phone calls later he told me lights were tested and now work fine. I picked up the vehicle last Saturday and Discovered the outlet was still without any power at all. I've paid over $500 to Dicks with nothing but broken promises to show for it. More

Ricky was very polite. The service was quick. Extremely pleasant experience. Thank you! Ricky should get a raise ???? The service was quick. Extremely pleasant experience. Thank you! Ricky should get a raise ???? More

Did what was asked and saved money by not doing unnecessary work recommended by another shop. unnecessary work recommended by another shop. More

Easy check-in, informative Completed job on time, discussed options for other repairs and notified me of a recall repair that needed to be completed discussed options for other repairs and notified me of a recall repair that needed to be completed More

Did not fix the problem. I called the same day I picked up my jeep and left a VM sharing my frustration. No one has returned my call. And I have some suggestions regarding cu I called the same day I picked up my jeep and left a VM sharing my frustration. No one has returned my call. And I have some suggestions regarding customer service I would be glad to share if someone in authority calls me back. More

Skylar was awesome. Made the buying process almost too easy. I'll be car shopping at Dick's CJDR of Wilsonville again. Made the buying process almost too easy. I'll be car shopping at Dick's CJDR of Wilsonville again. More

Fast personal service. Very attentive. To the customers needs. I will refer my friends to your dealership. Very attentive. To the customers needs. I will refer my friends to your dealership. More

Came in for express lane oil change & inspection. They found a few extra items that will need attention at the next service interval. Very friendly & helpful staff. Will be coming back for future mai They found a few extra items that will need attention at the next service interval. Very friendly & helpful staff. Will be coming back for future maintenance needs. More