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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.5
1,975 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,975 reviews

March 03, 2024

Efficient, professional, courteous. It was a great experience. Everyone in the service department was very helpful. More

by Lolszewada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 03, 2024

Good experience and taken care of Waiting area is clean and nice. Would have been given a 5 if phone response to our call is faster.. More

by DKANGLT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the honest feedback. We hope to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 03, 2024

Pretty much the same as last month. Great service. Awesome fantastic great friendly and wonderful people. More

by randyjcorrea
Recommend Dealer
Yes
Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing this amazing feedback, Randy! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 02, 2024

It was one of our best experiences. Leo and Joshua worked all afternoon to allow us to drive off the lot with 2 amazing trucks. Will definitely do more business here. More

by admin42
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua DeLaunay
Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your feedback. I greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Leo and Joshua. Please let me know if I can ever help you in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 02, 2024

She was awesome and pregnant One two three four five six seven eight nine ten More

by sealardboi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Chappell
Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Dick's Chrysler Jeep Dodge of Wilsonville team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 02, 2024

Way over priced on simple repairs. Incomplete work that left me to finish and when doing so have found I was missing parts. When I confronted them they acted like I was making it up qu More

by todd-abbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
Mar 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Todd. Here at Dick's Chrysler Jeep Dodge of Wilsonville, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 02, 2024

Quick to help, friendly and didn't force me to buy anything and they were up front and honest. More

by jaredsanders25
Recommend Dealer
Yes
Mar 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your great review, Jared! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 02, 2024

Terrible at best. Problem wasn't fixed, partial break job instead of what I asked for, no phone call for 11days, then said he would call me back and quit answering my More

by snswilson174
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Different people
Mar 05, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 01, 2024

Polite & professional the moment you get there. They explain everything in depth & give you your best options. Always make you feel valued. More

by DanielleC09
Recommend Dealer
Yes
Employees Worked With
Terry Bryan and his team
Mar 05, 2024 -

Dick’s CJDR of Wilsonville responded

Danielle, I am elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 01, 2024

I have to transport my horses in a trailer. I have a ram 3500 dually with multiple problems and I feel very confident that your team solved all the issues. I now feel safe driving. More

by Pattonrex1
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 05, 2024 -

Dick’s CJDR of Wilsonville responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to contact me or stop by. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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