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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,975 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,975 reviews

April 05, 2024

My experience was exceptional! Customer service professional and expectations were met. We’ve always had great service! More

by cjohn1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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Apr 10, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 05, 2024

Tim and Adam are always knowledgeable and professional! You are fortunate to have them represent you! More

by josephugriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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Apr 10, 2024 -

Dick’s CJDR of Wilsonville responded

Hi Joseph, and thank you for this great review! We're happy to hear that Tim and Adam took care of you! They are a great asset and we appreciate all that they do. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 04, 2024

Drop in oil change (express) is normally available and efficient. Shopping is near buy if your going to wait for service to be complete. More

by Endurodawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Adam Denning, Terry Bryan
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Apr 09, 2024 -

Dick’s CJDR of Wilsonville responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 04, 2024

Tim was very kind and accommodating for my unique situation. I will remember you for future service. More

by pam08.arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
Report | Print
Apr 09, 2024 -

Dick’s CJDR of Wilsonville responded

Hi Pam, and thanks for the great feedback! I'm very happy that Tim was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 04, 2024

Friendly , explained procedures and work accomplished in adequate timing. Work fine right and would recommend More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
Report | Print
Apr 09, 2024 -

Dick’s CJDR of Wilsonville responded

William, thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. I always do my best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 03, 2024

They were all great to work with. They expedited the paperwork and mice us through very quickly. Tyler gave us a great deal. More

by 1YELLOWPONY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Hibsch, Leo Gaona
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Apr 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 03, 2024

My jeep went in to Dick's CJDR WITH A PROBLEM with a problem. It was looked at by service staff and fixed. More

by Sherman
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
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Apr 08, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate your kind words, Sherman. I am glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 03, 2024

Customer Service was good even through the frustration when things went south. Made things right in the end. More

by crittenden.kylee13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words, Kylee. We're completely committed to providing top-quality service and I'm happy to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and we look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 03, 2024

Buying a car is usually a pain, but here it was still too long of a process but everyone was super nice and made it a good process More

by MACIASJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Reece, Leo Gaona
Report | Print
Apr 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your great review. I do appreciate your patience for the wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 03, 2024

Spectacular customer service and very friendly car shopping environment. Thank you to Skylar and her team! More

by k_ciani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Hibsch, Natalia Gaona
Report | Print
Apr 08, 2024 -

Dick’s CJDR of Wilsonville responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Skylar assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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