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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,975 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,975 reviews

May 10, 2024

Ben G in the service department is very helpfull and explains any issues in full.detail. More

by gls928s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the 5-star review! We're thrilled to hear that Ben from our service department provided you with excellent assistance and detailed explanations. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 10, 2024

the service department is very helpfull and explains any issues. also helped with scheduling a new appointment More

by hjlopez2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your positive experience with our service department at Dick's Chrysler Jeep Dodge of Wilsonville. We are delighted to hear that our team was helpful in explaining the issues and assisting with scheduling your new appointment. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 09, 2024

poor experience. was quoted $350 for service only to be charged $800. very disorganized as i had an appt but did not meet initially with my service advisor causing mo More

by huylove1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Denning
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May 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing us with your feedback. Your husband informed us to complete the additional services to your vehicle once they were mentioned. Please contact me at your earliest convenience so we can discuss this further and clear up any and all miscommunication. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 06, 2024

Adam Denning the service representative in the service department is very professional and knowledgeable and was able to give me an initial diagnosis of the problem with my truck. He was also able to arra More

by jimmerwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan
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May 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your 5-star review! I am thrilled to hear that Adam provided you with exceptional service and efficiently resolved the issue with your truck. We take pride in delivering a professional and knowledgeable experience to all our customers. Your feedback is greatly appreciated, and we look forward to serving you again in the future at Dick's Chrysler Jeep Dodge of Wilsonville. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 06, 2024

Adam is the best service writer that I've ever had and he is always trying to make sure that your needs are met More

by johnnkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, John! I truly appreciate your kind words about Adam's exceptional service. Ensuring your needs are met is our top priority at Dick's Chrysler Jeep Dodge of Wilsonville. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 03, 2024

Everyone was helpful and efficient with quick responses to questions. Appreciate the online pay option. More

by gmnx8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 03, 2024

Ben in the service department provided incredible communication! We will be having Dick's CJDR of Wilsonville complete all our services. Thank you again! Jesse Fisher 2023 Jeep Wrangler Rubico More

by Jesse Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEN A++
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May 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your outstanding review, Jesse! I'm very happy to hear that Ben was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 29, 2024

Convenient location, the customer agent understands the request, offer extra help! Good communication, message following up once I drop the car off. Will be back for other service if needed. Recommend! More

by Lu18103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I feel our service department is what makes Dick's Chrysler Jeep Dodge of Wilsonville special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 27, 2024

Andy is very knowledgeable and on top of your job from start to finish. Highly recommended! More

by DRDRH9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Andy Summers
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May 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this great review! Andy is truly an exceptional employee and I appreciate him for giving you a great experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 27, 2024

Great service, wish it came with a manual. Now I have to write at least 15 words bal bal bla there. More

by WALLO1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Hibsch, Michael Cepeda
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May 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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