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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,975 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,975 reviews

June 11, 2024

They kept me informed of the process by text which was very helpful to plan around More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville! We appreciate your positive review and are glad to hear that our text updates were helpful to you. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 11, 2024

I come from Newberg to get my Jeep serviced here. Employees seem to be forthcoming w costs to anticpate. More

by melsjuiceplus4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xoxoxox
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Jun 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your Jeep service, we appreciate your positive feedback. We strive to be transparent with all costs to provide you with the best experience possible. We look forward to assisting you with your vehicle in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 10, 2024

Service was quick and pleasant. Service technicians listened to my concerns and answered my quesions. More

by fryed0
Recommend Dealer
Yes
Employees Worked With
New Person not listed
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Jun 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the positive review of Dick's Chrysler Jeep Dodge of Wilsonville! We're glad to hear that our service was quick and pleasant, and that our technicians were attentive to your concerns and questions. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 10, 2024

I was completely satisfied with my service experience until it was time to pay. When I handed the rep my credit card he informed me that there would be a 3% additional fee to use my card. I was shocked t More

by Panicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jun 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We understand your concerns regarding the additional fee for using your credit card. Your insights are valuable to us, and we strive to provide a positive experience for all our customers at Dick's Chrysler Jeep Dodge of Wilsonville. If you would like to discuss this further, please contact me directly and we can work towards a positive resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 05, 2024

Very poor service . It was like I was bothering them. Go some place other then here I will be going forward. More

by abljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
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Jun 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We're truly disappointed to hear about your experience at Dick's Chrysler Jeep Dodge of Wilsonville, and we appreciate you bringing this to our attention. Your satisfaction is important to us, and we'd like to learn more about your visit to see how we can improve. Please feel free to reach out to me directly so we can discuss this further and work towards a better outcome. Thank you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 05, 2024

I brought my jeep in for an oil change, agreed to an oil change, and now my air conditioner is making noises when I turn it on. I think they opened up the cabin air filter to inspect it and didn’t close it More

by ngorbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We are disappointed to hear about the concerns you are experiencing with your vehicle after the recent oil change. Your satisfaction is important to us at Dick's Chrysler Jeep Dodge of Wilsonville, and we would like the opportunity to address this situation and ensure everything is in working order. Please feel free to contact me directly so we can work together towards a resolution. Thank you for bringing this to our attention. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 31, 2024

I have no words to describe the poor performance on various of my vehicles old and new managers More

by JANDMCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dep
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Jun 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us regarding your experience with us. I take all feedback seriously and would like to learn more about your specific situation to help find a resolution. Please feel free to reach out to me directly so I can address your concerns. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 31, 2024

The dealership is a nice clean establishment. Had a recall completed and a request for tire size speedometer adjustment. My egr tube was left loose causing a massive air leak when exhaust brake a More

by jay
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Jun 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us, Jay. Your concerns have been noted, and I'd like to ensure your complete satisfaction. Please feel free to reach out to me directly so I can address these matters promptly. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 29, 2024

I reached out about a car and a trade, I told the sales rep what I had in mind and there wasn’t follow-up. The guy seemed professional but the lack of response of being forgotten was a turn off for me. More

by NA
Recommend Dealer
No
Employees Worked With
Can’t remember who I sales reached out
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May 31, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We're disappointed to hear about the lack of follow-up you experienced after reaching out about a car and a trade. We always aim to provide excellent service, and we fell short in this instance. Please feel free to reach out to me directly so we can address this and work towards a positive resolution. We appreciate your feedback. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 27, 2024

Very nice there. Easy to schedule and get service. Was a comfortable wait for my car to get done. More

by maggiecedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 29, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you! I appreciate your kind words about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that scheduling service was easy and that your wait was comfortable. I look forward to serving you again in the future or feel free to share your experience with others. Drive safely! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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