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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
2,008 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 2,008 reviews

September 28, 2024

I was greeted when I entered the service department and was helped right away, Michael walked me to the parts department and found out what we needed was in stock, and back to service department. where rep More

by bill-sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our service department and that Michael was able to assist you promptly. It’s great to know we had the parts you needed in stock and that your repair was completed smoothly. I appreciate your kind words and look forward to seeing you again at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 28, 2024

Natalia was very helpful assisting me with finding my new RAM truck. She was attentive and made sure to listen to my needs. Best experience I’ve had while car shopping. Definitely recommend her for sure!! More

by arroyob93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalia Gaona
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Oct 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that Natalia provided you with such great service while you were searching for your new RAM truck. Your recommendation means a lot to us at Dick's Chrysler Jeep Dodge of Wilsonville. I look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 27, 2024

Had my car detailed and it was fantastic! They were very thorough. It looks like a new car. More

by john.farley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Donado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Pierce
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Sep 30, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you were so pleased with the detailing of your car at Dick's Chrysler Jeep Dodge of Wilsonville. Our team works hard to deliver excellent service, and it's great to know it looked like a new car afterward! I appreciate your feedback and look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 26, 2024

Terrible service department took car in a 7 and got it back at 6pm for a oil change and transmission service More

by oregontom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler George
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand that not having your car for an extended period due to an oil change and transmission service was frustrating. We appreciate your feedback, as it helps us identify areas for improvement. Please feel free to reach out to me at Dick's Chrysler Jeep Dodge of Wilsonville directly so we can discuss this further and work towards a better experience in the future. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 26, 2024

I dread going to dealerships because the salespeople are always so pushy, and I feel taken advantage of in one way or another.. But my experience at Dick’s CJDR was completely unlike any other I’ve been to- More

by Ms positive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison, Mr Red
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Sep 27, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Dick's Chrysler Jeep Dodge of Wilsonville was so positive and enjoyable. It's fantastic to know that Harrison and Mr. Red took such great care of you and helped you find the perfect Jeep within your budget. I truly appreciate your kind words and your trust in us. I look forward to welcoming you and your family and friends back for any future needs! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 25, 2024

Came in for an oil change, left with an amazing customer service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you g More

by AALEXANDRE1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Donado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Pierce, Angel Jimenez
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Sep 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you enjoyed your oil change and received amazing customer service at Dick's Chrysler Jeep Dodge of Wilsonville. Our team works hard to create a welcoming atmosphere, and it's great to know that it made a positive impression on you. I look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 24, 2024

Everyone was great. Advisors are exceptional! I recommend. Always updated and informed staff. I will continue going here. More

by a.jimenezjr503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
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Sep 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team takes pride in providing exceptional service and keeping our customers informed. I appreciate your recommendation and look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

Sep 26, 2024 -

a.jimenezjr503 responded

I will continue to bring my vehicle here!

September 23, 2024

The best experience at dealer with Chris and Harrison . I will recommend them for anyone who wants to buy a car. More

by khalima1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! I am thrilled to hear that you had the best experience at Dick's Chrysler Jeep Dodge of Wilsonville with Chris and Harrison. Your recommendation means a lot to me! I look forward to assisting you or anyone you send our way in the future. Safe travels! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 21, 2024

Very cordial, needed a return visit as something might be wrong. Got me in as fast as possible. More

by KOZINOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Report | Print
Sep 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review! I'm glad to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville to be cordial and that we were able to get you in quickly for your return visit. I strive to provide efficient service, and your feedback is greatly appreciated. If you have any further concerns, please don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 20, 2024

Kylie has been informative and proactive when helping to resolve my issue. They even went out of there way to make sure i was getting the service i needed. I would highly reccommend working with them again! More

by kevin_puckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words, Kevin! I'm thrilled to hear that Kylie was informative and proactive in assisting you with your issue at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to me. I look forward to helping you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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