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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,993 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,993 reviews

December 17, 2024

I drove to Wilsonville in my Ford Raptor and the tire light came on so I pulled in the xxxxx Wilsonville Ram Dealer and asked them to help because my tire was going flat fast. They found a scew in my tir More

by DavidMonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rummerfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience! I'm glad to hear that Ryan and the team at Dick's Chrysler Jeep Dodge of Wilsonville were able to assist you and repair your tire without charge. It's wonderful to know that this positive experience led you to choose a TRX! I greatly appreciate your kind words and look forward to serving you again in the future. Safe travels on the road! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 14, 2024

The service writer tried to this best with the after market insurance work was great More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your positive feedback! We appreciate your kind words about our service writer and the work done with the aftermarket insurance. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide excellent service and are glad to hear about your experience. We look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 14, 2024

The communication from Kassity was not good on the first day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decid More

by petejmartini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Donado
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the communication and pricing concerns you faced during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. Your insights help us understand where we can improve. I want to ensure that our customers receive timely communication and fair pricing on services. If you have any further concerns or suggestions, please feel free to reach out to me directly. I'm here to assist you and ensure a better experience in the future. Thank you for choosing us, and I look forward to serving you again. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 13, 2024

Great service and helpful sales associates! Made the car buying experience smooth and pain free! More

by ktshearer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you had a smooth and pain-free car buying experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team strives to provide excellent service, and it's great to know they were helpful during your visit. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 12, 2024

Love the indoor show room. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. More

by briancase72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Donado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're glad to hear you love our indoor showroom and appreciate our selection of both used and new vehicles here at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know you've had positive experiences with your purchases. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 12, 2024

I've never had a dealership lie about my credit score just to manipulate me into a higher payment and higher Apr being off on eqifax by 30 point don't worry I'm consulting a lawyer and the bbb it's unet More

by Brillantarts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Cornelius
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. I am unable to look up your information and records in our system to properly investigate this matter. Please contact me at 503-563-7222 so we can discuss this matter further and get the proper information we need to investigate this matter. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 11, 2024

Customer service was great. My vehicle was fixed the first time and in decent time. Couldn’t ask for much more. More

by sidthemoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bria and Kelsea
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Dec 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that our customer service met your expectations and that your vehicle was repaired efficiently. At Dick's Chrysler Jeep Dodge of Wilsonville, we always strive to provide top-notch service. We look forward to seeing you again for any future needs! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 09, 2024

Dealer recommended services that were not suggested in the maintenance manual. This is extremely misleading and unethical and I will not be back. More

by howiefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns with us. We appreciate your feedback regarding the services recommended during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. It's important to us that our customers feel confident in the recommendations made. I encourage you to reach out to me directly to discuss your experience further. Your satisfaction is vital, and we would like the opportunity to address your concerns. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 09, 2024

I am excited I was able to get my passenger headlight fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia More

by Chudgson76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia and Brea
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Dec 10, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville, especially with Bria, Kylie, and Felicia. It's great to know that we could help you with your passenger headlight quickly and address your concerns effectively. We truly appreciate your kind words and hope you have a fantastic holiday season! We look forward to seeing you again. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 07, 2024

Estuvo bien en lo general solo siento que no tuvo mucha empatía con la situación la persona que trate . More

by Elrusodeoaxaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Donado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Dick’s CJDR of Wilsonville responded

Gracias por compartir tu experiencia. Valoramos tu comentario y entendemos la importancia de la empatía en cada interacción. Te invitamos a comunicarte con nosotros directamente en Dick's Chrysler Jeep Dodge de Wilsonville para abordar tus inquietudes de manera más detallada. Apreciamos tu retroalimentación y esperamos poder mejorar tu experiencia en el futuro. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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