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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,047 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 2,047 reviews

February 20, 2025

Very pleasant experience with the service provided and with the service rep Kylie Lima. She was very helpful throughout the process, friendly, polite, and very helpful with all the questions I had relate More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a pleasant experience with our service and that Kylie Lima was able to assist you so effectively. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide top-notch service and it's great to know that we met your expectations. We look forward to helping you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 20, 2025

Worked with David, really enjoying the truck, Chris also very helpful. Very happy with vehicle More

by dettsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you're enjoying your truck and that David and Chris provided you with great assistance. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to ensure our customers have the best experience possible. We appreciate your feedback and look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 20, 2025

Came in looking for another truck and ended up purchasing another truck. David and Chris were very helpful. More

by butlerb1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you found the perfect truck with the help of David and Chris at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction means a lot to us, and I appreciate your feedback. I look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 16, 2025

David was amazing and friendly and so was the GSM Chris Red. Great experience overall! More

by Jenskak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to hear that you found our team, including Chris, to be amazing and friendly. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2025

Found salesman to be rushed, pushy, and unenjoyable to work with — all others were professional and a pleasure More

by qsink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Castro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Damond Braker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bodine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand that you found your experience with the salesman to be rushed and pushy, which is not the level of service we aim to provide at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your recognition of our other team members who made a positive impression. We will reach out to you soon to discuss your experience and to work towards a resolution. Your feedback is valuable to us in improving our service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 14, 2025

I have not always been happy with Wilsonville Jeep. They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville J More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Sheila! We appreciate you taking the time to share your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to hear that Brianna was able to help restore your faith in our dealership. Customer satisfaction is our priority, and we love that you gave us another chance. We look forward to seeing you again, and please don’t hesitate to reach out if you need anything in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2025

The service was great. Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I did More

by karl13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Karl. I'm glad to hear that you had a positive experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville, and I appreciate your kind words about Brianna and our waiting area. I understand your concerns regarding the condition report and the cost of service. We value your input, and I encourage you to reach out to us directly so we can address your concerns further. Thank you for choosing us, and we hope to see you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2025

Will not come back! !! Did absolutely nothing to help me but charge me over $200 for nothing. Absolutely horrible customerservice👎🏻👎🏻 More

by kimberliwhitlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Kimberli. We appreciate your feedback and would like to understand more about your situation to address your concerns. Please reach out to us directly at Dick's Chrysler Jeep Dodge of Wilsonville so we can discuss this further. Your satisfaction is important to us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 10, 2025

Sales team was good but the service team is shady and do not care about customers. Do not take your vehicle to get serviced at Dick’s wilsonville More

by Shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsea Crownover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns, Shayne. We appreciate your feedback regarding your experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville. Your observations are valuable to us, and we want to understand more about your situation. Please feel free to reach out to me directly so I can address your concerns and work towards a resolution. We are committed to providing quality service and appreciate the opportunity to improve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 09, 2025

Kylie was helpful and professional. Service department was not clear about fee schedule, amount of time they expected the vehicle, and then recommended a "critical" 4x4 service on my tw More

by jensen08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your feedback about the service department's communication and the recommendation for your two-wheel drive vehicle. It's important for us to provide clear information regarding fees and services, and we understand how transparency is vital in these situations. I encourage you to reach out to me directly at Dick's Chrysler Jeep Dodge of Wilsonville to discuss your concerns further. Your insights will help us improve our services moving forward. Thank you for your time, and I hope to have the opportunity to serve you better in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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