Dick Wickstrom Chevrolet

Great experience will refer family and friends! Very friendly! From sales to finance an all around a great experience. Will be back to meet the guys in service soon.. friendly! From sales to finance an all around a great experience. Will be back to meet the guys in service soon.. More

Excellent service...No hassel. In and Out without the hours of waiting/playing the game. Also had a technical issue. There was nothing but help from the management. Thanks for the great experience! hours of waiting/playing the game. Also had a technical issue. There was nothing but help from the management. Thanks for the great experience! More

Working with Mike Seydlitz & Patrick Mola really eased the pressure of buying a car and made the experience actually a pleasant one! Both of those guys were great to deal with, low pressure, worked eased the pressure of buying a car and made the experience actually a pleasant one! Both of those guys were great to deal with, low pressure, worked with us on where we needed to be and went that extra mile. I can't say enough about their professionalism and the fact that they didn't push us away, as so many car dealers have done before them. I would definitely come back to buy from your dealership again, because of those two. They break the negative stereotype there can be associated with so many car salesmen & dealerships. More

Had an awesome experience here getting our new 2012 Impala. Victor was excellent to deal with-- knowledgeable, friendly, professional and willing to deal. He made the experience great from the minute Impala. Victor was excellent to deal with-- knowledgeable, friendly, professional and willing to deal. He made the experience great from the minute we walked in the door. Also want to recognize Jared Wickstrom the owner who really went the extra mile for us. If you visit this dealership and something is not to your liking with anything, talk to Jared before walking out or being mad. All in all, we highly recommend this dealership. More

Ryan Kane was polite, thorough, and knowledgeable. All my questions were answered. The work was done on time and done very well. I have already recommended him to my friends. my questions were answered. The work was done on time and done very well. I have already recommended him to my friends. More

Best dealer I've dealt with in the past 20 years. The sales guys are not "pushy" like other dealers and will leave you alone until you're ready to buy. Have purchased 3 vehicles from this dealer in the p sales guys are not "pushy" like other dealers and will leave you alone until you're ready to buy. Have purchased 3 vehicles from this dealer in the past 2 years and have had a great experience each time. Their service dept. is great also, they will tell you what you're vehicle needs and not try to sell you unnecessary stuff. More

I have, in the past, purchased a Chevrolet from this dealer. In my lastest quest to buy a new Camero, I told the sales person he would need to earn my business with a low price. He tried to hoodwink dealer. In my lastest quest to buy a new Camero, I told the sales person he would need to earn my business with a low price. He tried to hoodwink me into making a purchase well in the dealers favor. I found a dealer who sold me the exact same car for $1,100.00 less. I will never buy another car from Wickstrom, and I tell all my friend and neighbors to do the same. More

Long story short. They put the wrong oil filter on my vehicle the day before my vacation. Oil leaked out onto the Kennedy Expressway. The towing company they use didn't want to deal with traffic. I walk- vehicle the day before my vacation. Oil leaked out onto the Kennedy Expressway. The towing company they use didn't want to deal with traffic. I walk-train-cab'd home. They got it to me next day after lunch. Vacation travel plans delayed about 1/2 day. Emailed Service Mgr, no response. I'd stay away from their service dept. By the way, the oil change that they did wrong took 1.5 hours and some grease ball got my interior dirty. I also asked them to look at a leak I had in one of the tires, couldn't find it. By some miracle I guess, they were able to find it the next day. Guessing the initial person had no clue??? More

My wife and I purchased a Certified Used 2012 Suburban My wife and I purchased a Certified Used 2012 Suburban from Scott Stephenson at Wickstrom Chevy in Roselle, IL. We were attracted to this dealers My wife and I purchased a Certified Used 2012 Suburban from Scott Stephenson at Wickstrom Chevy in Roselle, IL. We were attracted to this dealership from our home town in southwestern McHenry County from an auto listing found on Autotrader.com. We spent several weeks recently looking throughout northern Illinois and southern Wisconsin for a certified vehicle to replace our older 2001 Suburban. Scott and his support staff were very professional in their approach to selling us this vehicle. We never felt pressured throughout the process in spite of my persistance in seeking the best possible deal through our negotiatiations.I was a little disappointed that we were unable to get what I had anticipated for our trade-in, but that was overcome by the the lower than expected fixed interest financing that we were able to secure through the dealership. The only misgiving that we had was that of the lengthy amount of time it took to consummate the deal from the time we entered the doors until it took for us to drive off with our new car (5 hours). This was largely due to a particularly busy Saturday in the sales room and having only one business manager to process all the tranactions of the day. However, the business manager on staff, Tony Hay, was very delightful, thorough, and proficient in how he processed our sale. As a consolation, our saleman treated us to lunch that was brought in for employees and customers.Our experience at Wickstrom was pleasant and I would encourage anyone else to trade with them. In the end, my wife and I made it to the Ravina Music Festival to see the James Taylor Concert in ample time, in spite of the long day, with our new car! Steve and Adele Weskerna Marengo, IL More

Terrence provided helpful assistance with the car's features and operation. Especially helpful was the Bluetooth pairing and OnStar setup. Most appreciated were the things that the dealer did not do: N features and operation. Especially helpful was the Bluetooth pairing and OnStar setup. Most appreciated were the things that the dealer did not do: No "hard sell" on accessories, financing, or extended warranty and no extended waiting while the sales person "consulted" with his manager. I liked the direct and honest manner in which questions were answered and options were presented. More