Dick Wickstrom Chevrolet

My wife and I just bought a new car. From the 1st phone call to Wickstrom which was answered by Mark, until I picked up the car, Mark was very friendly, helpful, and professional. He made us feel very com call to Wickstrom which was answered by Mark, until I picked up the car, Mark was very friendly, helpful, and professional. He made us feel very comfortable while buying a car, which could be a very stressful transaction. More

In two days, Dick Wickstrom Chevrolet in Roselle did what another dealer couldn't do in six months: fix my driver's seat. The staff was friendly, able to note an issue immediately, and made it possible for m another dealer couldn't do in six months: fix my driver's seat. The staff was friendly, able to note an issue immediately, and made it possible for me to keep me 2012 Malibu. The previous dealer (see review) had created additional issues with the seat which caused my legs to go numb when driving then refused additional service. No, my seat is straight, even, and comfortable. My legs no longer go numb and I plan to keep the Malibu for the remaining 70,000 miles on my warranty. So, for the next three years I plan to utilize Dick Wickstrom Roselle service center. In addition to being competent at making repairs, they delivered me a loaner car to use. The experience was so easy, exactly how it ought to be. More

Today, I checked my oil, and needed to get it changed. I usually go somewhere else in Roselle, but remembered that after purchasing my Malibu in June of this year, Jared said to come in for my first oil cha usually go somewhere else in Roselle, but remembered that after purchasing my Malibu in June of this year, Jared said to come in for my first oil change free of charge. I called last minute and spoke to Sean in Service, asked if he had a time slot available, he worked me into the schedule and also, had my tires rotated,filled them with air and even gave me a car wash. All complimentary!! This is why I love Wickstroms!! My Parents were long time customers, since 1972, I have been to other dealers, but this last summer Jared worked on my deal, along with Mark and Tony in finance. What a great team, they helped with not only getting me a brand new 2012 Malibe, but Mark and Tony worked on "pairing" my Iphone. Thank you Guys!!! Patty (Beverly) Bouras More

Scott Stephenson and JT Pearson helped to find me the vehicle i was looking for. They both were friendly and knowledgeable which helped make the car buying experience as pleasant as possible. I would r vehicle i was looking for. They both were friendly and knowledgeable which helped make the car buying experience as pleasant as possible. I would recommend this dealership to my family and friends. More

We love this dealership. We have bought more than one car (Malibu and Equinox) from this dealer and other family members have as well. We keep coming back because of their friendly personalities and the car (Malibu and Equinox) from this dealer and other family members have as well. We keep coming back because of their friendly personalities and the fact that they honestly care about and want to help their customers. I have been to other car dealers where I wanted to get out as soon as possible because I felt they could care less about me and just wanted to make a sale. At Wickstrom we have bought from Mark Conover and he honestly gave me a different opinion about working with car a salesman. I can go to Mark and get all my questions answered truthfully either about a car or the financial options involved. I can feel confident with the information and know exactly what my options are. He went out of this way to help us with any questions or concerns and made sure our experience was positive. I do not feel pressured in any way to buy our next car from Wickstrom, but I would anyway because of how much I appreciate and respect the overall atmosphere of their workplace and how they treat their customers. I also appreciate their service department and their eagerness to help ensure the customer is happy. I also have not had any major problems with our cars from this dealer. We are very pleased with our purchases. More

I had nothing but a GREAT experience buying my new 2013 Chevy Equinox at Wickstrom Chevrolet. I have bought other vehicles elsewhere and this place tops all of them by far!! Patrick Mola was a great salesm Chevy Equinox at Wickstrom Chevrolet. I have bought other vehicles elsewhere and this place tops all of them by far!! Patrick Mola was a great salesman and helped me find the vehicle that fit me. He was very knowledgeable in the differences between each vehicle that I was looking at and did not pressure me into buying anything. J.T. Pearson helped me briefly with going over my options. He was very prompt, efficient, and informative. The business manager, Tony Hayes has a great sense of humor and really made the process of signing the paperwork pleasurable. Anytime someone is in need of a new vehicle I will try my best to send them over to Wickstrom Chevrolet. Thank you for all of you help!! It is greatly appreciated!! More

My family and I have had nothing more then a GREAT experience with Mark Conover and the Dick Wickstrom dealership in Roselle, IL. From my daughter buying her first NEW car at the age of 18 to my husba experience with Mark Conover and the Dick Wickstrom dealership in Roselle, IL. From my daughter buying her first NEW car at the age of 18 to my husband's used FUN car at the age of 48. They are an outstanding dealership! As well as, awesome service when needed. Thank you Mark! :) More

Want a wonderful auto buying experience? Dick Wickstrom and Mark Conover is the place for you! Outstanding knowledge and attention to detail! Mark will put you in the right vechicle and will get you top do and Mark Conover is the place for you! Outstanding knowledge and attention to detail! Mark will put you in the right vechicle and will get you top dollar for your used trade in. I bought my last three autos from this dealership and had nothing but outstanding service! Matter of fact, I bring other types of autos for repair here and they do an outstanding job! Thanks Terry and Hal! More

We have purchased several cars from Wickstrom Chevy over the past few years. They have been very fair and we have always had a great experience. We have also serviced our cars there and the service dept i the past few years. They have been very fair and we have always had a great experience. We have also serviced our cars there and the service dept is wonderful. Mark Conover and Jared Wickstrom are your best bets when going in there...we enjoy working with Mark. I would recommend if anyone is looking to purchase a car (and we have referred several of our friends here) that they see Mark... More

This has been the best experience in my life buying a car. My salesman is Mark Conover and I couldn't be more pleased. Not only did he sell me the car, but every time I come in for service he is always car. My salesman is Mark Conover and I couldn't be more pleased. Not only did he sell me the car, but every time I come in for service he is always there and greets me all the time. It is a pleasure to do business with Mark Conover and I would recommend this dealership and Mark to anyone. They make you feel like family. No pressure involved and I am pleased with my Chevy Impala. I look forward to buying a new car from them in the future. Thank you for all your help Mark. Larry Marino More