Dick Wickstrom Chevrolet

another wonderful experience. Well the team at Wickstrom Chevrolet has done it once again. I asked them to keep an eye out for me for a certified preowned SUV. Within a couple wee Well the team at Wickstrom Chevrolet has done it once again. I asked them to keep an eye out for me for a certified preowned SUV. Within a couple weeks I received a phone call they had found the perfect vehicle for us. So on the way home I stopped to take a look and sure enough it was. I asked to take it home and show my wife, she fell in love immediately. The next day working with JT Pearson the sales manager within a couple hours Via email and text the paperwork was completed, no lost time from work at the office. This man knows his stuff! The next evening went in to pick up the vehicle stopped in and talk to Jared Wickstrom explain to him what a great job his sales team did for us. Met with Mr. Tony Hays finance manager sign the paperwork in ten minutes everything was prepared properly and a pleasure to deal with. One of the best things that happened was a sales consultant Patrick Mola Was showing us all the whistles and bells on the Equinox when he noticed one of the rear tires was 2 pounds low on air. even though the service department was closed that time of night he took it upon himself to bring it back in the shop and add air in the tire for us. That is a great example on how the people at Wickstrom Chevrolet treat their customers with respect and care about your needs.and concerns. They truly treat you as one of their family! Thank you, Jared for your dedication of wellbeing to your employees, that is passed on to your customers. It all starts from the top! Extremely happy customer, Nick Filip More

Excellence From the minute i walked into the showroom and was approached by Mark i felt at ease. I had been to three other Chevy dealerships and felt uneasy abou From the minute i walked into the showroom and was approached by Mark i felt at ease. I had been to three other Chevy dealerships and felt uneasy about buying a car, not at Wickstrom. I had done my research and knew what i wanted and what i considered a fair price. Wickstrom did not have the exact Equinox i wanted and Mark went to work finding it for me. Mark located the Equinox i was searching for in southern Indiana,he did not hesitate to have it brought to Wickstrom,even without me having committed to purchase ( in case it got there and there was something i didn't care for in that particular Equinox). The Equinox arrived and it was perfect, Mark sat down with me and we went over the price, he didn't scoff when i told him what i wanted to pay, instead he help me find rebates and pointed me toward USAA, a military organization that i qualified for and never looked into that gave me another $ 750.00 off the price at that time. I had a trade in and they gave me what i considered a very generous trade in allowance for it also. With all the negotiating out of the way and a deal reached it was time to go to financing. This is where Tony came in, Even though i had secured my own financing Tony pointed out the benefits of letting him see if he could get us an even better rate. ( He could match it but not do better). He didn't try and sell us any extras that dealerships in the past have done so. I inquired about a Extended warranty and he took the time to show me the different options that where available to me. he didn't pressure me into the most expensive option or deride me for my warranty choice. Tony was very polite and did not try and rush me and answered all my questions. Now the deal is all done the Equinox is mine, Mark had it washed and a full tank of gas waiting for me. he cleaned out my trade in and took my plates off. ( i would have forgotten). Mark spent the next 30 -40 minutes explaining every detail of the new Equinox to me. He new everything i asked him and made sure i Knew how everything worked. I have had the Equinox for a month now and have been back to see Mark as i had a question, first thing he did was ask for my keys and had a porter give it a wash. I sent a gentleman i work with to see Mark and he bought a car from Mark. A week later i got a check from Mark for $100.00 for referring a buying customer his way. (229 more people and it will pay for my car,lol) More

Purchased a new 2014 Equinox This was the most pleasant car buying experience we have ever had. The sales, finance and service teams were so easy to work with. We were looking at This was the most pleasant car buying experience we have ever had. The sales, finance and service teams were so easy to work with. We were looking at several other dealerships in the area and not one of them made the effort to treat us with respect like Wickstrom Chevy did. We had several timing issues in trying get to the dealership to pick up the Equinox but that was no problem for Wickstrom. They allow me to pick up the vehicle and bring it home and come back later to finish up the paper work when my wife and I were both available at the same time. The price was unbeatable. They were willing to time the sale so we could take advantage of the most current incentives to save us a lot of money. Thank you Wickstrom Chevy Team! More

OUTSTANDING SERVICE I worked with Mark Conover at Wickstrom Chevrolet and he went out of his way to find me exactly what I wanted in my new spark. When I went to pick th I worked with Mark Conover at Wickstrom Chevrolet and he went out of his way to find me exactly what I wanted in my new spark. When I went to pick the vehicle up he took his time reviewing the bells and whistles and even introduced me to the owner of the dealership. Tony the finance guy was great too in getting me set up. Everyone was curteous, friendly and listened to what I wanted and needed. I would definitely recommend anyone looking to buy a Chevy to head over to WIckstrom's- you won't be disappointed! More

It was fantastic from beginning to end! Mark worked with me via the internet then Mario greeted us when we entered and jt helped us to negotiate the best deal. Their smiles and patience were above anything me via the internet then Mario greeted us when we entered and jt helped us to negotiate the best deal. Their smiles and patience were above anything my fiancé and I could ever experienced it was great. We will recommend all of them in the future More

From the moment I walked into the dealership Mario Medina greeted me and made me feel welcome. He then asked me what brought me in today. I then replied that I was looking for a new vehicle to get from home greeted me and made me feel welcome. He then asked me what brought me in today. I then replied that I was looking for a new vehicle to get from home to work. He offered me many different options, but I finally decided that the Cruze was the best option for me. We then sat down and discussed all the options I had. I must say that Mario Medina did an awesome job explaining the options as well as pricing. I left out of the dealership with a 2014 Chevy Cruze. He gave me a great price that I couldn't refuse. Papers were signed and I left a satisfied customer. Thank you to all the staff that assisted in my purchase. it is greatly appreciated. More

My experience at Wickstrom Chevy in Roselle, IL was excellent ! When I emailed My salesman Mario Medina, he was very prompt and throu on all the questions I had about the vehicle that I saw on the inte excellent ! When I emailed My salesman Mario Medina, he was very prompt and throu on all the questions I had about the vehicle that I saw on the internet. when I went there everyone was very friendly and helpful. I would recommend this dealership!! More