Dick Wickstrom Chevrolet
Roselle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Purchased a new 2014 Equinox This was the most pleasant car buying experience we have ever had. The sales, finance and service teams were so easy to work with. We were looking at This was the most pleasant car buying experience we have ever had. The sales, finance and service teams were so easy to work with. We were looking at several other dealerships in the area and not one of them made the effort to treat us with respect like Wickstrom Chevy did. We had several timing issues in trying get to the dealership to pick up the Equinox but that was no problem for Wickstrom. They allow me to pick up the vehicle and bring it home and come back later to finish up the paper work when my wife and I were both available at the same time. The price was unbeatable. They were willing to time the sale so we could take advantage of the most current incentives to save us a lot of money. Thank you Wickstrom Chevy Team! More
OUTSTANDING SERVICE I worked with Mark Conover at Wickstrom Chevrolet and he went out of his way to find me exactly what I wanted in my new spark. When I went to pick th I worked with Mark Conover at Wickstrom Chevrolet and he went out of his way to find me exactly what I wanted in my new spark. When I went to pick the vehicle up he took his time reviewing the bells and whistles and even introduced me to the owner of the dealership. Tony the finance guy was great too in getting me set up. Everyone was curteous, friendly and listened to what I wanted and needed. I would definitely recommend anyone looking to buy a Chevy to head over to WIckstrom's- you won't be disappointed! More
We had a great experience at Wickstrom Chevrolet and would highly recommend them to family and friends. Our salesman, Patrick was the exact opposite of the stereotypical used car salesman. He was very would highly recommend them to family and friends. Our salesman, Patrick was the exact opposite of the stereotypical used car salesman. He was very personable, was not pushy and answered all of our questions in a polite professional manner. He was not able to give us 75% off the limited edition new Corvette we really wanted :), but we were happy with the price we paid on our used Malibu. We love the car and would go back to Patrick and Wickstrom again without hesitation. More
Was looking for a Tahoe and Mario Medina emailed me with a quote. I was very leery because it was a great deal with my trade-in. I went in talked to Mario and he had a 2014 Tahoe with everything I wanted a quote. I was very leery because it was a great deal with my trade-in. I went in talked to Mario and he had a 2014 Tahoe with everything I wanted and more. I was treated with respect and not pressured at all. The price quoted was exactly what I got and I also got a great interest rate. Mario and Mike explained everything and were so friendly. Needless to say I would recommend this dealership and these two gentlemen to anyone I know looking for a new car. I was a Ford person for years and in the last 2 years their service has been so poor I will never go back there. It seems integrity still exists in the car business. Sincerely, Robert Schweig More
It was fantastic from beginning to end! Mark worked with me via the internet then Mario greeted us when we entered and jt helped us to negotiate the best deal. Their smiles and patience were above anything me via the internet then Mario greeted us when we entered and jt helped us to negotiate the best deal. Their smiles and patience were above anything my fiancé and I could ever experienced it was great. We will recommend all of them in the future More
From the moment I walked into the dealership Mario Medina greeted me and made me feel welcome. He then asked me what brought me in today. I then replied that I was looking for a new vehicle to get from home greeted me and made me feel welcome. He then asked me what brought me in today. I then replied that I was looking for a new vehicle to get from home to work. He offered me many different options, but I finally decided that the Cruze was the best option for me. We then sat down and discussed all the options I had. I must say that Mario Medina did an awesome job explaining the options as well as pricing. I left out of the dealership with a 2014 Chevy Cruze. He gave me a great price that I couldn't refuse. Papers were signed and I left a satisfied customer. Thank you to all the staff that assisted in my purchase. it is greatly appreciated. More
My experience at Wickstrom Chevy in Roselle, IL was excellent ! When I emailed My salesman Mario Medina, he was very prompt and throu on all the questions I had about the vehicle that I saw on the inte excellent ! When I emailed My salesman Mario Medina, he was very prompt and throu on all the questions I had about the vehicle that I saw on the internet. when I went there everyone was very friendly and helpful. I would recommend this dealership!! More
Mario was amazing at listening to what we wanted for our family! Patrick set us up with him after discussing at length different Traverse models, and we were walked through the different options of the two family! Patrick set us up with him after discussing at length different Traverse models, and we were walked through the different options of the two vehicles and why we wanted a vehicle like that. He was very professional and also such a warm person - you can tell he loves doing what he does for a job. The financial department and the managers were wonderful in listening to what we wanted for a trade in value and what we could afford. We left very satisfied and I have been impressed so far with the communication as to our satisfaction on the vehicle. This was our first experience with the dealer, only coming in for the vehicle type that we wanted, and we left with a confidence and satisfaction that we received the best deal that we could receive. I would not hesitate to recommend this dealership or Patrick or Mario to anyone who is shopping for a new vehicle. More
The team was great they are very friendly and kind and they will go above and beyond for their custumers, specially Mr Mario Medina that helpend me throughout the entire process on helping me find the rig they will go above and beyond for their custumers, specially Mr Mario Medina that helpend me throughout the entire process on helping me find the right car. He also explained everything that i needed to know about my car. They male you feel welcomed and like part of they family greeting you with a smile. Mr. Medina said to me"you need to sorround your self with possitive thoughts and possitive people" and everything will be fine" and I will not forget that. Thank you to Dick Wickstrom Chevrolet i was able to drive home with a brand new car.. More
The above staff were courteous, friendly, enthusiastic, funny and helpful. With previous car buying experiences something that I'd never want to happen again, I was nervous when it came time to purchase a funny and helpful. With previous car buying experiences something that I'd never want to happen again, I was nervous when it came time to purchase again. JT was more than helpful at tracking down just the right truck that I wanted without being too pushy. He acted as though it didn't matter if a vehicle was even sold or not. He was just happy to help and if that meant selling a car, and dealing with salesman who operate in that manor is exactly what I prefer. Mario helped out with processing the paperwork and when I had asked if my XM radio subscription would transfer over to the new vehicle, he didn't know. So instead of just telling me some lie to make me move on, he spent 45+ minutes on the phone with some xxxxx in the Philippines trying to get it transferred. Turned out he was unsuccessful but not because he didn't give it a valet effort. But because XM is a bunch of thieves. He went above and beyond the call and spent his time doing something that was not even required, but rather just something that was thoughtful and kind and I'll never forget that. (turns out he's the president of a little city somewhere......I had no idea) I love my new truck. It's exactly what I wanted and having JT & Mario by my side made it a breeze and an overall great experience. Will highly recommend that "team" to anyone looking for a Chevy...in fact, I already have! Thanks much! More