Dick Wickstrom Chevrolet

Service for the Corvette Thanks again Sean Kersey and mechanic Rob for the great work on the Corvette. The Chevy Cruze was fine in getting us to and from Roselle. Thanks s Thanks again Sean Kersey and mechanic Rob for the great work on the Corvette. The Chevy Cruze was fine in getting us to and from Roselle. Thanks so much for the loaner and the timely manner in which the Corvette was repaired. You guys are the best!!! Will be in again for my automotive needs!! Have a great day and thanks again for going that extra mile for me Sean, Sandy & Susie More

Great customer service Can't say enough about the wonderful experience of what is otherwise and usually an unpleasant process of purchasing a car. Mario Medina went above a Can't say enough about the wonderful experience of what is otherwise and usually an unpleasant process of purchasing a car. Mario Medina went above and beyond with explaining all options and showing me different vehicles (including test drives) that would meet my needs without making me feel like he was being a "car salesman". I never felt rushed or pressured. Thank you!! More

Outstanding service by Mario & Mike Mario and Mike went out of their way to make the painful experience of buying a car comfortable. They both went out of their way to get me the beat p Mario and Mike went out of their way to make the painful experience of buying a car comfortable. They both went out of their way to get me the beat price, warranty and made me very comfortable in the 5 hour process. This includes lunch, laughs, and a great overall experience. Will be doing business with them again! More

Great experience Went to a few dealers and this was by far the best hands down. Great customer service overall, specifically from the salesman, Mario Medina, that help Went to a few dealers and this was by far the best hands down. Great customer service overall, specifically from the salesman, Mario Medina, that helped my husband and I. I would definitely recommend and I WILL be back in the future More

Very pleased Im very pleased with the service and treatment at this Dealer I could say it's the best I have been. They make you feel welcome and don't pressure you Im very pleased with the service and treatment at this Dealer I could say it's the best I have been. They make you feel welcome and don't pressure you to buy but make the best they can to help you and pleased you. Wonderful service. No matter if you're buying new or used they treat you very good. Very good quality on new and used cars. I would recommended it. Mario and Scott were very nice. More

Internet Sale I couldn't find the car I wanted locally and went to the internet to search. Dick Wickstrom Chevrolet had the perfect certified used car. Salesman M I couldn't find the car I wanted locally and went to the internet to search. Dick Wickstrom Chevrolet had the perfect certified used car. Salesman Mario Medina answered all my questions, checked the car carefully, arranged all the paperwork and made sure there were no surprises. When a last minute flight cancellation rearranged my arrival, he was flexible. I arrived, car was exactly as promised, finished the paperwork and began the trip home in just a few hours. Since it was my first electric car - Volt - Mario made sure I understood the car's operation. More

So far so Great ! I believe the worst time to buy a car is when you have to , recently I had to buy a new car .... and so the Dred began . What to do !? .... First I w I believe the worst time to buy a car is when you have to , recently I had to buy a new car .... and so the Dred began . What to do !? .... First I went online and checked out Consumer Reports to check out ratings of cars I was interested in, and I was also introduced to and intrigued by the TrueCar pricing feature since I'm not good at and hate the whole price haggling thing . .... and Boom !! ...... I was sent offers/price quotes online from local dealers. ... and luckily one from my guy Mario Medina at WICKSTROM Chevrolet in Roselle. The crew at Wickstrom made the process less of an ordeal and actually an OK , pleasant process , from my initial contact and test drive with my down to earth , patient sales consultant Mario Medina to the finance guys , in fact once they came up with a fair rate the Finance Manager Tony Hayes went a bit further and found a rate even lower ( Mr. Hayes is also a Dog Lover so I knew he was a good guy. ) ..... and he also came up with an extra , potentially valuable bonus that he didn't need to. Thanks again to all at Wickstrom . ' So far so Great', .... Ed Ferrington West Chicago , IL 2014 Chevy Sonic More

My BEST vehicle buying experience My wife and I had been looking for a new Tahoe for some time and the Wickstrom Chevrolet Team had one in transit. I called the dealership and spoke w My wife and I had been looking for a new Tahoe for some time and the Wickstrom Chevrolet Team had one in transit. I called the dealership and spoke with Mario over the phone and made arrangements to come in and see the vehicle the following day. We arrived at the dealership later in the day on a Saturday than planned. The vehicle was ready for us to look over and test drive before we arrived at the dealership, and the rest was just fell into place. We worked with Mario, J.T. and Tony for our new vehicle purchase. These guys were excellent. Our vehicle purchase went beyond normal business hours, and the Wickstrom team did not try to rush us through the process. This was by far one of my BEST car buying experiences ever. The next time I need to buy a vehicle, I'll start here at Wickstrom Chevrolet. More

GREAT EXPERIENCE Our salesman, Mario Medina, was phenomenal. He was a fun to work, honest straight shooter. He didn't try to sell us on something we weren't shopping f Our salesman, Mario Medina, was phenomenal. He was a fun to work, honest straight shooter. He didn't try to sell us on something we weren't shopping for which made for a fantastic experience. He really sold us on wickstrom chevy of roselle and we would go out of our way to have our new vehicle serviced there just so we could stop in and say hi. Our only negative was that we felt rushed out at the end of the night. We did show up at the dealer an hour before they closed and it was just before close when we committed to buy. Mario was extremely happy to have made a sale and was more than ok with staying "late" to complete the transaction. . I wish though that I could say the same of one of the finance managers. He made more comments than I care to remember including complaints to other salesmen about them being allowed to go home before him and asking Mario to call his wife for him and explain why he was late. It was relentless and he didn't even have the decency to say it with a smile on his face to let us know he was joking. He really seemed bothered and put off by us being there. We bought used and found the perfect car for us so it's not like we had our choice of new cars at any dealer. If it wasn't for THAT car and Mario, we would have walked out the door. More

another wonderful experience. Well the team at Wickstrom Chevrolet has done it once again. I asked them to keep an eye out for me for a certified preowned SUV. Within a couple wee Well the team at Wickstrom Chevrolet has done it once again. I asked them to keep an eye out for me for a certified preowned SUV. Within a couple weeks I received a phone call they had found the perfect vehicle for us. So on the way home I stopped to take a look and sure enough it was. I asked to take it home and show my wife, she fell in love immediately. The next day working with JT Pearson the sales manager within a couple hours Via email and text the paperwork was completed, no lost time from work at the office. This man knows his stuff! The next evening went in to pick up the vehicle stopped in and talk to Jared Wickstrom explain to him what a great job his sales team did for us. Met with Mr. Tony Hays finance manager sign the paperwork in ten minutes everything was prepared properly and a pleasure to deal with. One of the best things that happened was a sales consultant Patrick Mola Was showing us all the whistles and bells on the Equinox when he noticed one of the rear tires was 2 pounds low on air. even though the service department was closed that time of night he took it upon himself to bring it back in the shop and add air in the tire for us. That is a great example on how the people at Wickstrom Chevrolet treat their customers with respect and care about your needs.and concerns. They truly treat you as one of their family! Thank you, Jared for your dedication of wellbeing to your employees, that is passed on to your customers. It all starts from the top! Extremely happy customer, Nick Filip More