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Dick Wickstrom Chevrolet

Roselle, IL

4.8
526 Reviews
One Big Family since 1963! At Dick Wickstrom Chevrolet in ROSELLE we are more than just a dealership. From the moment you step into our showroom, through all your service visits, and beyond, you can expect to be treated like a part of our family. We offer an extensive inventory of new Chevrolet models and certified pre-owned vehicles. We also have competitive lease specials and finance options. Our service advisors, parts consultants, and GM certified trained technicians are committed to keeping you and your vehicle safely on the road. Every one of us here at Wickstrom Chevrolet is dedicated to providing you with a memorable experience and a lasting relationship for you and your vehicle.
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555 East Irving Park Road

Roselle, IL

60172

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Showing 526 reviews

August 06, 2016

Great Service Experience.......Again!! We are always satisfied with the service we receive! That includes the experience of purchasing our Equinox in 2013 (Special thanks to Mark C. for mak More

by RON&MAURINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Conover
Aug 08, 2016 -

Dick Wickstrom Chevrolet responded

We appreciate your input, Ron and Maurine. Glad to hear that you are satisfied with the level of customer service we offer here at Dick Wickstrom Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Mike Seydlitz, Sales Manager, 630-529-7070

August 01, 2016

Overall, the service experience was pretty good. Overall, I was satisfied. Work was performed in a timely manner. The biggest dissappointment was when my car was being pushed into the service area More

by P Bostrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert.
Aug 11, 2016 -

Dick Wickstrom Chevrolet responded

We would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Mike Seydlitz, Sales Manager, 630-529-7070

July 28, 2016

Always a Pleasure to do Business With. Outstanding! Both Jared Wickstrom and Brad Dixon did a marvelous job in providing me the absolute best experience in leasing a new 2016 Malibu. Moreov More

by lbonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Wickstrom and Brad Dixon, Scott Stephenson
Jul 29, 2016 -

Dick Wickstrom Chevrolet responded

We can't tell you how much we appreciate your customer loyalty! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Until next time, drive safe and stay well! Mike Seydlitz, Sales Manager, 630-529-7070

July 19, 2016

FAMILY That how you are treated.They even serviced a non chevy vehicle when I had that. Now I am back to Chevrolet and could not find any that can compete wi More

by RETIRED-Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2016 -

Dick Wickstrom Chevrolet responded

Gary, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 27, 2016

Great service department. Friendly and on time with service estimates. I've been there twice and they outlined what to expect and they met those expectations. Good people... O More

by DarrinT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service counter
Jun 28, 2016 -

Dick Wickstrom Chevrolet responded

Darrin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook to grab hold of some exclusive specials! Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 23, 2016

Always a pleasant experience. I never make an appointment, and they always let me bring it in and drop off both of my Chevys. Never any pressure to buy something I don't need, guys More

by Dan9brown9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario from sales is also great, he even gave me a ride home.
Jun 24, 2016 -

Dick Wickstrom Chevrolet responded

Dan, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful, professional and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 15, 2016

Good News My car was choking out at stop lights. I brought it in to Wickstrom Chevrolet without an appointment and they serviced it that same day. I was havin More

by stexeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Dick Wickstrom Chevrolet responded

Thank you for your review. We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Seydlitz, Sales Manager, 630-529-7070

June 09, 2016

Excellent dealership Nice..helpful no sales pitches...never tried to give me what I didn't want...or couldn't afford..they have called several tiimes to ensure eveything w More

by Family Happiness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald wickstrom and Drew
Jun 10, 2016 -

Dick Wickstrom Chevrolet responded

Thanks for the great review and for your recommendation! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Best, Mike Seydlitz, Sales Manager, 630-529-7070

June 02, 2016

Turn in lease car. Had no problem going from lease to purchase a new car. Everyone was kind and helpful. I will family and friends to go to Wickstrom Chevrolet. More

by Chevy person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conover, Scott Stephenson
Jun 04, 2016 -

Dick Wickstrom Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could be so kind and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Warm regards, Mike Seydlitz, Sales Manager, 630-529-7070

April 28, 2016

Why go anywhere else? As soon as you walk through that door you are immediately addressed. Once you let them know why you're there they take care of you right. They ask y More

by don't buy here
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Mark Conover
Apr 29, 2016 -

Dick Wickstrom Chevrolet responded

Thank you for taking the time to write this great review. It is wonderful to hear that our staff at Dick Wickstrom Chevrolet was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us. Regards, Mike Seydlitz, Sales Manager, 630-529-7070

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