Dick Wickstrom Chevrolet

Excellent service and friendly staff I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle and offered my a loaner car while mine was repaired. They advised me of a repair that should happen before I take a long trip and there was no pressure to do it before I can afford it. More

Professional, no pressure and honest. Sean in service great The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See you in a few months. More

100% Better Experience! My husband and I recently purchased a vehicle from this dealer with the help of Latif and Mark. We had previously bought a vehicle (about 2 1/2 years My husband and I recently purchased a vehicle from this dealer with the help of Latif and Mark. We had previously bought a vehicle (about 2 1/2 years ago) and had an awful experience. We were taken by the dealer and dealership. To say we were worried about going anywhere is an understatement. Anyway, Mark and Latif couldn't have been any nicer and we didn't feel like we were being schmoozed in order to "make a deal". Mark even followed up the next day in regards to getting a hitch put on the car (honoring an online accessory promotion). Lastly, Mark is following up on certificate we need that we didn't receive when we left the dealership. It was a busy night!!! I highly recommend this dealership if you want professionalism and a good deal. More

My Baby I always bring my 10 year old Monte Carlo in to Wickstrom Chevrolet for service. Terry is my service contact person and he always takes care of me. I always bring my 10 year old Monte Carlo in to Wickstrom Chevrolet for service. Terry is my service contact person and he always takes care of me. He is friendly, knowledgeable and efficient. If I have a problem, no matter how small, he always takes care of me, and I will continue to have Wickstrom service my vehicle. Charlotte More

New Car Purchase Everyone involved in my purchase was pleasant and professional. My sales associate, Brad Dixon was very patient and showed compassion to my needs and Everyone involved in my purchase was pleasant and professional. My sales associate, Brad Dixon was very patient and showed compassion to my needs and desires. Tony Hayes, Finance Manager, did an amazing job crunching the numbers to meet my goal for a car payment. The other associates that were not involved with the actual transaction made sure I was comfortable and taken care of while waiting for all the paperwork to be completed. It was a great experience and one I will look forward to in the future. Jared Wickstrom has a rapport with his team and it shows in the pride they all take to make sure the customer is always first. Jared gets he involved with the customer to make sure they are completely satisfied. It's a friendly dealership and a pleasure to do business with. More

Somewhat disappointed I returned my Equinox AGAIN to correct a leak that developed since the transmission was replaced (at 55K miles) at Wickstrom Chevy. I also decided to I returned my Equinox AGAIN to correct a leak that developed since the transmission was replaced (at 55K miles) at Wickstrom Chevy. I also decided to replace all four tires. After several hours, and not being contacted, I called to check on the status figuring it should be done. I was told they had three of four tires but the fourth was being retrieved from McCook, IL. The wait was quite unreasonable to have four tires replaced. And no apologies for the delay or inconvenience. (On the previous service visit, the car fell off a jack when being pushed into the shop because of the locked trans.) More

Other Chevy delaerships should take lessons from Wickstrom Service was great! As always, the employees were courteous and professional. Would have given 5 stars but there's always room for improvement Just Service was great! As always, the employees were courteous and professional. Would have given 5 stars but there's always room for improvement Just need to make sure there is fresh coffee made for us coffee drinkers while waiting. Thanks! More

Great Service. I just came in for an oil change and was able to be scheduled that afternoon. I was greeted by name. The process was quick and efficient. The waiti I just came in for an oil change and was able to be scheduled that afternoon. I was greeted by name. The process was quick and efficient. The waiting area pleasant and comfortable. The Staff, especially Terry, were friendly and informative. This has been my experience every time I have brought my vehicle in for service. This is the first time I have routinely used a dealership for my service and I have been very satisfied. We had bought a vehicle from Wickstrom in the '80s and we pleased with the way we were treated at that time. That is why I returned to purchase this vehicle. I am pleased to say it has been the right choice. More

Great service I have always had a good experience with Wickstrom. Terry is pleasant and knowledgeable. He kept me informed of the progress. The waiting room is com I have always had a good experience with Wickstrom. Terry is pleasant and knowledgeable. He kept me informed of the progress. The waiting room is comfortable and you can view the shop area on the TV. It makes waiting a little more pleasant. More

pleased with their service Pleased with their service. Mark Conover was very professional to deal with. He knows what and does his job well. Satisfied with our purchase. Thank Pleased with their service. Mark Conover was very professional to deal with. He knows what and does his job well. Satisfied with our purchase. Thanks! More