Dick Wickstrom Chevrolet

Mark Conover Work hard to find vehicle with the needs that I was looking for. He took the time to go over the use of the CarPlay and other new options on the Trave Work hard to find vehicle with the needs that I was looking for. He took the time to go over the use of the CarPlay and other new options on the Traverse. More

Another amazing vehicle purchase experience! Another amazing experience at Wickstrom Chevrolet. Sean was very pleasant, kind and a real treat to work with again. I also want to thank Latif as w Another amazing experience at Wickstrom Chevrolet. Sean was very pleasant, kind and a real treat to work with again. I also want to thank Latif as well for all of his assistance and we really bonded over some similar stories in Mississippi! More

Great Sean is not only a great salesperson he is absolutely awesome! Sean made car shopping stress free. Not pushy. Payed personal attention when we ask Sean is not only a great salesperson he is absolutely awesome! Sean made car shopping stress free. Not pushy. Payed personal attention when we asked questions and had time to explain in details. We appreciated his time and effort to work with us. I will recommend this place to anyone. Thank You! Jeff & Maria More

I buy all my cars there...probably over 25! Mark is a great salesman...no B.S. he finds a way to get the job done.I have known the wickstrom family since 1963! Mark is a great salesman...no B.S. he finds a way to get the job done.I have known the wickstrom family since 1963! More

Out of Gas and Unappreciated My wife and I had just been to the auto show and were unsure about what direction we wanted to go on our new car purchase. Chevy had three models we My wife and I had just been to the auto show and were unsure about what direction we wanted to go on our new car purchase. Chevy had three models we were interested in. A good friend of ours recommended Sean Kersey at Wickstrom. After some email communication with Sean we had narrowed down our choices. We still wanted to spend some time looking at and getting a feel for the two options were considering. From there we would make a decision on moving forward and deciding on a model. Sean was completely understanding of our situation and how we wanted to proceed forward. We made an appointment to go in and see Sean. When we got there Sean was busy with a different customer and were handed off to Drew Chuipek. We were a bit unhappy about this, as Drew was totally unaware of the two weeks of emails and decisions we had made with Sean. After catching Sean up on some of the conversations he instantly went into "sales mode" and wanted to talk money instead of showing us the cars and discussing the differences in model years, trim levels, and options. We were interested in a convertible Camaro, and without bothering to show and discuss the one on the sales floor...we were tossed a set of keys on a cold day. My wife pointed out that the vehicle they had sitting outside displayed "low fuel", "0 miles to empty", and "low tire pressure". When my wife questioned these items we were assured that there was "plenty of fuel", and "its cold out, tires always are low in the cold". So instead of remedying these issues...we were sent on our way without a single demonstration of any vehicle features or options. We drove less than 10 minutes and ran out of gas. When I called and reached the sales staff, it was treated as a giant joke, while we sat in the cold on Roselle Rd. Meanwhile traffic flew by us, honking and dealing with the usual idiotic motoring public. Some 20-25 minutes later Drew showed up with a fuel can, and once again set us on our way. When we got back, instead of talking about the car...we were set off in the Impala we were considering...again without a single moment of discussing options and features of the vehicle. During the test drives my wife and I were able to discuss the vehicles and clearly we wanted the Camaro. When we got back Drew and the Used Car Manager insulted us with a lowball offer on our trade. The trade value offer was 5k below the "clean trade" from KBB and NADA. This was the final straw with Wickstrom. Over the course of a week or two after we left, we got a few canned responses in which they apologized for what occurred...We won't be back. We contacted a family friend who runs a local Dodge dealer...he made us 1k above "clean trade" cash offer on our vehicle as we have had ALL of our service done there, and he knows how clean and meticulous I am with my vehicles. Additionally, he offered us a below market deal on a new Challenger R/T. Sadly, we did not take the deal as the wife has her heart set on a convertible. After dealing with Wickstrom, our family friend at Dodge told us to look nationwide as he can have a vehicle delivered to us. He is helping us to locate a specifically equipped Camaro SS, or we will order one from another dealer he is good friends with. More

Wickstrom meets our needs! It was a good experience with fair pricing and a fairly quick procedure. Our service has been good as well. Keep up the good work! It was a good experience with fair pricing and a fairly quick procedure. Our service has been good as well. Keep up the good work! More

Car shopping made easy Sean Kersey took our vehicle purchasing experience and made it pleasant and seamless. All paperwork and financing was handled at the dealer and their Sean Kersey took our vehicle purchasing experience and made it pleasant and seamless. All paperwork and financing was handled at the dealer and their rates beat our credit union. Very happy with our Chevy Equinox purchase and very pleased with the staff. Thanks Sean! More

Great car buying experience Mark Conover made my second time buying a car so easy, he was attentive to my needs and honest. The staff was helpful as well and they went out of the Mark Conover made my second time buying a car so easy, he was attentive to my needs and honest. The staff was helpful as well and they went out of their way to get me the car I wanted and now love! Many of our family members have bought cars from him. Great experience all around and highly recommended! More

Excellent dealership I would highly recommend anyone to this dealership. I have purchased my first 2018 Chevy Trax vehicle from Mark Conover and he was an amazing person. I would highly recommend anyone to this dealership. I have purchased my first 2018 Chevy Trax vehicle from Mark Conover and he was an amazing person. I’ve explained my budget situation and he helped me find the perfect vehicle. I’m very pleased with my purchase. I would highly recommend him and this dealership because of their professionalism and kindness and making the customers happy. More

Wickstrom Chevrolet The sales staff at Wickstrom Chevy are top notch! Sean was very helpful getting my new Equinox picked out and purchased. I will recommend them to any The sales staff at Wickstrom Chevy are top notch! Sean was very helpful getting my new Equinox picked out and purchased. I will recommend them to any of my friends looking for a new car. More