Dick Wickstrom Chevrolet

Best Dealer Experience Yet! This dealership is outstanding! We searched for a standard Camaro SS for a while, and came across the 2018 Hyper Metallic Blue at Dick Wickstrom. This dealership is outstanding! We searched for a standard Camaro SS for a while, and came across the 2018 Hyper Metallic Blue at Dick Wickstrom. From the moment my husband called the dealership to discuss the vehicle, until our sales rep Sean watched us head off the lot with our new family addition, we had a flawless experience. We had our own financing and weren’t pushed into going with the dealer’s offers for financing, the paperwork was drawn up and in complete order, the facility was gorgeous, and Sean, our sales rep was awesome. He has a very friendly disposition, is there for YOU as a customer and not there just to sell a car. We felt so welcome and excited as we made this purchase. Sean even followed up with us the next weekend to make sure we were all settled in with the car and didn’t have any questions. Sean — keep it up! The follow up was great and it helps us feel like we can get in touch any time! It was a gift for my birthday and couldn’t have been handled with anymore ease. We will definitely be making the 1+ hour commute for regular oil changes, maintenance, and any additional vehicle purchases. Couldn’t be happier! More

Positive experience at roselle dealership My experience at Wickstrom Chevrolet was really excellent. The salesperson I dealt with was mark conover; he was professional and committed to helpin My experience at Wickstrom Chevrolet was really excellent. The salesperson I dealt with was mark conover; he was professional and committed to helping me find a car with all the features I wanted while staying within my price point. More

Great Experience as Always I have bought 4 vehicles and leased 1 vehicle from Dick Wickstrom Chevrolet. I met with Mark Conover this visit and it was nothing but a great and fu I have bought 4 vehicles and leased 1 vehicle from Dick Wickstrom Chevrolet. I met with Mark Conover this visit and it was nothing but a great and fun experience!! He helped me find a vehicle that was within my budget and found me all of the other options that I needed and wanted. Thank you also to Tony Hayes as he is always there to help me get what I want and Bill in Finance was a pleasure to meet. I will definitely be purchasing or leasing all my future vehicles from Wickstrom as I always have. Jillian More

AWESOME EXPERIENCE I recently had to purchase a vehicle. I decided to get a used car, and I wanted an Equinox. Went to Wickstrom , and Terrance Newell was my Salesman. I recently had to purchase a vehicle. I decided to get a used car, and I wanted an Equinox. Went to Wickstrom , and Terrance Newell was my Salesman. He made me feel very comfortable, as I have disabilities, and he really listened to what I said. He was extremely Compassionate and worked very hard for me to get my car. If you have a need for any kind of a vehicle , New or Used, please take my advice and ask for Terrance Newell. You will not be disappointed !!! More

Refused warranty work Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service center. They lied to me about a known piston problem on gm cars. They said it's uncommon and not really ever had issues with the pistons but after doing research for only 5 min found out that it is a widespread problem with 2016.6 - 2017 Chevy cruze as well as Malibu. Well asked please fix it right or i won't take it back. They said we cant work on the car refused to do the warranty work car. Denied ever knowing about a defected piston problem yet when i called them I said found out it was a manufactures defect she said no it's a engineer problem. Gee is that not the same thing? Sorry but i choose to stay far away from this place I feel they are very unprofessional people. More

Down to earth compassionate family oriented sales staff Leased a car through wickstrom Chevy and had a great experience. Very kind compassionate staff who worked hard to make the experience seemless. They k Leased a car through wickstrom Chevy and had a great experience. Very kind compassionate staff who worked hard to make the experience seemless. They kept us abreast of what we were waiting for and always answered questions as they arose. Can’t thank you enough for the great care during our purchase. Also, the calls to my niece and to my family from Jared Wickstrom meant a great deal and showed his support in helping us get the best deal! More

Excellent experience! I came in to upgrade to a new vehicle and received excellent service from Terrence in Sales. This is my 2nd car from Terrence , he's the only person I came in to upgrade to a new vehicle and received excellent service from Terrence in Sales. This is my 2nd car from Terrence , he's the only person I would go to. Trustworthy and knowledgeable, wouldn't go anywhere else! Absolutely love the entire staff here. I highly recommend everyone to come here! Thank you Wickstrom team! More

Shine bright like a diamond! I was matched with Terrence and from the beginning felt like I was in good hands. Meaning, we instantly vibed and felt comfortable opening up about e I was matched with Terrence and from the beginning felt like I was in good hands. Meaning, we instantly vibed and felt comfortable opening up about exactly what NEEDS I had. He was extremely knowledgeable and I loved the car he helped me choose. The ride was impressive and I love the family feel from beginning to end. Make your car shopping experience seamless and stop by Wickstrom! More

Another great experience at Wickstrom Roselle We recently obtained our 4th vehicle from Wickstrom Roselle and, just like our previous experience, things went great. Sean, who used to be in the ser We recently obtained our 4th vehicle from Wickstrom Roselle and, just like our previous experience, things went great. Sean, who used to be in the service department, helped us get through the process. Sean was especially helpful when I was traveling because he kept in touch and made sure we ended up with the perfect vehicle at a great price. I'm sure we will be back in the future. More

My boy! Mark was incredibly helpful in helping me get the best possible offer as well as expediting the process of purchasing a new truck. Definitely will ref Mark was incredibly helpful in helping me get the best possible offer as well as expediting the process of purchasing a new truck. Definitely will refer Mark as well as this dealership to all my friends and family for future purchases! More