Dick Wickstrom Chevrolet

Great Sean is not only a great salesperson he is absolutely awesome! Sean made car shopping stress free. Not pushy. Payed personal attention when we ask Sean is not only a great salesperson he is absolutely awesome! Sean made car shopping stress free. Not pushy. Payed personal attention when we asked questions and had time to explain in details. We appreciated his time and effort to work with us. I will recommend this place to anyone. Thank You! Jeff & Maria More

I buy all my cars there...probably over 25! Mark is a great salesman...no B.S. he finds a way to get the job done.I have known the wickstrom family since 1963! Mark is a great salesman...no B.S. he finds a way to get the job done.I have known the wickstrom family since 1963! More

Out of Gas and Unappreciated My wife and I had just been to the auto show and were unsure about what direction we wanted to go on our new car purchase. Chevy had three models we My wife and I had just been to the auto show and were unsure about what direction we wanted to go on our new car purchase. Chevy had three models we were interested in. A good friend of ours recommended Sean Kersey at Wickstrom. After some email communication with Sean we had narrowed down our choices. We still wanted to spend some time looking at and getting a feel for the two options were considering. From there we would make a decision on moving forward and deciding on a model. Sean was completely understanding of our situation and how we wanted to proceed forward. We made an appointment to go in and see Sean. When we got there Sean was busy with a different customer and were handed off to Drew Chuipek. We were a bit unhappy about this, as Drew was totally unaware of the two weeks of emails and decisions we had made with Sean. After catching Sean up on some of the conversations he instantly went into "sales mode" and wanted to talk money instead of showing us the cars and discussing the differences in model years, trim levels, and options. We were interested in a convertible Camaro, and without bothering to show and discuss the one on the sales floor...we were tossed a set of keys on a cold day. My wife pointed out that the vehicle they had sitting outside displayed "low fuel", "0 miles to empty", and "low tire pressure". When my wife questioned these items we were assured that there was "plenty of fuel", and "its cold out, tires always are low in the cold". So instead of remedying these issues...we were sent on our way without a single demonstration of any vehicle features or options. We drove less than 10 minutes and ran out of gas. When I called and reached the sales staff, it was treated as a giant joke, while we sat in the cold on Roselle Rd. Meanwhile traffic flew by us, honking and dealing with the usual idiotic motoring public. Some 20-25 minutes later Drew showed up with a fuel can, and once again set us on our way. When we got back, instead of talking about the car...we were set off in the Impala we were considering...again without a single moment of discussing options and features of the vehicle. During the test drives my wife and I were able to discuss the vehicles and clearly we wanted the Camaro. When we got back Drew and the Used Car Manager insulted us with a lowball offer on our trade. The trade value offer was 5k below the "clean trade" from KBB and NADA. This was the final straw with Wickstrom. Over the course of a week or two after we left, we got a few canned responses in which they apologized for what occurred...We won't be back. We contacted a family friend who runs a local Dodge dealer...he made us 1k above "clean trade" cash offer on our vehicle as we have had ALL of our service done there, and he knows how clean and meticulous I am with my vehicles. Additionally, he offered us a below market deal on a new Challenger R/T. Sadly, we did not take the deal as the wife has her heart set on a convertible. After dealing with Wickstrom, our family friend at Dodge told us to look nationwide as he can have a vehicle delivered to us. He is helping us to locate a specifically equipped Camaro SS, or we will order one from another dealer he is good friends with. More

Wickstrom meets our needs! It was a good experience with fair pricing and a fairly quick procedure. Our service has been good as well. Keep up the good work! It was a good experience with fair pricing and a fairly quick procedure. Our service has been good as well. Keep up the good work! More

Car shopping made easy Sean Kersey took our vehicle purchasing experience and made it pleasant and seamless. All paperwork and financing was handled at the dealer and their Sean Kersey took our vehicle purchasing experience and made it pleasant and seamless. All paperwork and financing was handled at the dealer and their rates beat our credit union. Very happy with our Chevy Equinox purchase and very pleased with the staff. Thanks Sean! More

Great car buying experience Mark Conover made my second time buying a car so easy, he was attentive to my needs and honest. The staff was helpful as well and they went out of the Mark Conover made my second time buying a car so easy, he was attentive to my needs and honest. The staff was helpful as well and they went out of their way to get me the car I wanted and now love! Many of our family members have bought cars from him. Great experience all around and highly recommended! More

Excellent dealership I would highly recommend anyone to this dealership. I have purchased my first 2018 Chevy Trax vehicle from Mark Conover and he was an amazing person. I would highly recommend anyone to this dealership. I have purchased my first 2018 Chevy Trax vehicle from Mark Conover and he was an amazing person. I’ve explained my budget situation and he helped me find the perfect vehicle. I’m very pleased with my purchase. I would highly recommend him and this dealership because of their professionalism and kindness and making the customers happy. More

Wickstrom Chevrolet The sales staff at Wickstrom Chevy are top notch! Sean was very helpful getting my new Equinox picked out and purchased. I will recommend them to any The sales staff at Wickstrom Chevy are top notch! Sean was very helpful getting my new Equinox picked out and purchased. I will recommend them to any of my friends looking for a new car. More

Miracle Workers! We were looking for a Chevrolet Colorado LT on Trucktrader.com when a beautiful colored ad appeared featuring a 2018 Chevrolet Colorado LT at Dick Wic We were looking for a Chevrolet Colorado LT on Trucktrader.com when a beautiful colored ad appeared featuring a 2018 Chevrolet Colorado LT at Dick Wickstrom Chevrolet with 6,000 Miles! We immediately contacted Dick Wickstrom Chevrolet and promptly received a response from Sean Kersey in their Sales Department. . Before we knew it we were driving to meet with Sean and to see the Chevy Colorado first hand! Our purchasing guidelines were complicated as we were trading in two cars - to become a one car "Truck Family!" Sean was amazingly wonderful from the moment he opened the front door when we arrived and welcomed us into Dick Wickstrom Chevrolet!. He was encouraging and professional and also personal - which helped tremendously - because this was also an emotional decision we were making. However, when we walked out the door after filling in all the information needed to be able to make this purchase happen - the next day we heard from Sean stating that we had been approved and that the Colorado was ours - as he and Tony Hayes, their Sales Manager, had spent much time placing some purchasing options together for us. Since being home with our new Truck- within 24 hours Sean had already contacted us to ensure that all is good and made himself available to us - if we have any questions to not hesitate to contact him. We have been overwhelmed with the level of Customer Service extended to us which is far above and beyond what is considered the norm! We believe that if this is an indication of how Dick Wickstrom Chevrolet treats their customers reflected through Sean Kersey, and the Wickstrom Staff, who dropped by and talked with us - we will then be using your Service Department as a point of trust. As we were treated with respect and kindness, and with professionalism! Also, working with Bill Lucey in Finance, was so comfortable, who took the time to explain everything to us step-by-step through the vast paperwork, answering all of our questions and concerns - including explaining the options we have as choices to help safeguard the life of our Contract. And Yes! We chose...which has brought with it peace of mind! Again...we thank you for making our huge decision, which had become a deep matter of prayer for us as we sought wisdom and guidance - a wonderful and unexpected blessing! More

Best Experience. Love my vehicle! Brad & Sean went above & beyond, they were extremely professional & polite salesmen! They were patient with me, & I did not feel pressured, Trustwort Brad & Sean went above & beyond, they were extremely professional & polite salesmen! They were patient with me, & I did not feel pressured, Trustworthy. Kind Friendly Dealership. More