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Dick Wickstrom Chevrolet
Roselle, IL
526 Reviews
One Big Family since 1963!
At Dick Wickstrom Chevrolet in ROSELLE we are more than just a dealership. From the moment you step into our showroom, through all your service visits, and beyond, you can expect to be treated like a part of our family. We offer an extensive inventory of new Chevrolet models and certified pre-owned vehicles. We also have competitive lease specials and finance options. Our service advisors, parts consultants, and GM certified trained technicians are committed to keeping you and your vehicle safely on the road. Every one of us here at Wickstrom Chevrolet is dedicated to providing you with a memorable experience and a lasting relationship for you and your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 526 reviews
April 15, 2020
World's best salesperson and dealership! I was in the market for a new Equinox so I could gift my 2014 Equinox to my daughter. I shopped on line, knew what I wanted and wen in to see my favo I was in the market for a new Equinox so I could gift my 2014 Equinox to my daughter. I shopped on line, knew what I wanted and wen in to see my favorite salesperson, Mark Conover about getting it. Mark understood and started shopping. Well, there weren't any with everything on my wish list, but Wickstrom had several in inventory that were close, and he worked it out so that the leather seats could be installed by Wickstrom after the fact. I was only a little disappointed, but agreed. Later that night, Mark called and told me that first, he had found my ideal car in Michigan ... but MIchigan was completely shut down, dealers closed. Another call came in ... Mark found my car in MIssouri!!! I was thirlled, but concrned. The next thing I know, Mark drove to Missouri to make the dealer trade HIMSELF and brought my beautiful and perfect 2020 Equinox to me!! Meanwhile, I took the 2014 in for a "last" oil change and service ... they did a special cleanup because they knew what was going on and I was almost in tears with gratitude and joy. I've been a customer of Wickstrom for many years ... this kind of service, attention and dedication is why!!! Thank you, everyone. Mark deserves a special commendation.. More
by lynea
April 14, 2020
Wickstrom dealership always puts the customer first which makes the overall experience very satisfying. They make you feel important to them before & after the sale. Jarod Wickstrom & Mark Conover always tak makes the overall experience very satisfying. They make you feel important to them before & after the sale. Jarod Wickstrom & Mark Conover always take time to ensure we are satisfied & truly seem concerned about us as people & just not customers. That’s very important to me in today’s world as I care about them too as the relationship goes both ways. I would recommend & refer anyone to Wickstrom Chevrolet as I have done in the past, especially my family. More
by rctc76
April 14, 2020
I had a great experience. It was quick, easy, and I felt like I got a great deal on my trade in as well as my new purchase. Mark Conover made sure I got everything I wanted and his communication was excelle like I got a great deal on my trade in as well as my new purchase. Mark Conover made sure I got everything I wanted and his communication was excellent. Thank you. More
by cgrandchamp
Employees Worked With
Mark Conover
April 09, 2020
Sean was incredibly professional and very knowledgeable about multiple vehicles. He made the car buying experience incredibly easy. I would definitely come back for my next vehicle. Thanks! about multiple vehicles. He made the car buying experience incredibly easy. I would definitely come back for my next vehicle. Thanks! More
by Packerbacker561
March 21, 2020
Sean was very helpful. He made the whole process of buying a car easy. His knowledge and experience really helped me understand the buying process and about my new vehicle. Thanks Sean! buying a car easy. His knowledge and experience really helped me understand the buying process and about my new vehicle. Thanks Sean! More
by monalisaa21
Employees Worked With
Scott Stephenson, Sean Kersey
March 05, 2020
This was my second time leasing a vehicle from Wickstrom. Mark is an outstanding salesman that does not pressure at all. We are so happy with this dealership and plan to use them for all of our future Chevro Mark is an outstanding salesman that does not pressure at all. We are so happy with this dealership and plan to use them for all of our future Chevrolet needs! More
by jadedrewriley5
Employees Worked With
Mark Conover
March 04, 2020
Service after sale I bought a used car, which developed a minor problem after a few days. Mark in Sales and Robert in service were great in getting it taken care of rig I bought a used car, which developed a minor problem after a few days. Mark in Sales and Robert in service were great in getting it taken care of right away! More
by unclephilpd
March 04, 2020
This is the most honest dealer I have ever worked with. I am a fleet mechanic for a nationwide company that has to work with dealers all over the country. They have always treated me with respect and giv I am a fleet mechanic for a nationwide company that has to work with dealers all over the country. They have always treated me with respect and given the best deal on parts, service and new vehicle sales. I refer all my friends and family to Mark Conover for their new and used vehicles. I prefer the chevy brand for both new and used and this is the dealer i would buy from. More
by dan
February 26, 2020
This was my first experience at Dick Wickstrom and it was the most pleasurable experience I've had at a dealership. Straight, clear negotiations - no 'surprises' at the end. Mark Conover was very helpful d the most pleasurable experience I've had at a dealership. Straight, clear negotiations - no 'surprises' at the end. Mark Conover was very helpful during - and after - the sale. More
by unclephilpd
Employees Worked With
Mark Conover
December 28, 2019
Friendly and helpful staff for an overall great experience. Sean Kersey's knowledge of the vehicle options and servicing history was very helpful in making my decision. experience. Sean Kersey's knowledge of the vehicle options and servicing history was very helpful in making my decision. More
by Kcog1
Employees Worked With
Sean Kersey
