Dick Wickstrom Chevrolet
Roselle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Great experience at this location. Sean and the manager were excellent and provided the best customer service possible. Everyone was very caring. Everything was beyond our expectations. were excellent and provided the best customer service possible. Everyone was very caring. Everything was beyond our expectations. More
Excellent Experience The last car I bought was 13 years ago. I started my search in Feb 2020. I walked into Dick Wickstrom without really knowing what Chevy had to offer The last car I bought was 13 years ago. I started my search in Feb 2020. I walked into Dick Wickstrom without really knowing what Chevy had to offer, I had other vehicles on my list to look at. Since I live close to them I opted to just walk in and look around. Sean greeted me and took me through their line-up. Sean is very easy going, very personable guy. I do truly believe he wants to find a car that fits your needs and budget and not just push anything out the door. I ended up really liking the Equinox and took it for a test drive. He of course wanted me to buy that evening, but there was no real pressure to buy right then. He knew I wanted to shop around. The next 2 weeks, Sean kept in contact, but was not overbearing. The Equinox ended up on my short list. Then Covid happened in March. I told Sean I was not ready to buy because I wanted to make sure work was stable. I asked he kept me informed with any new rebates or deals. He did exactly that without flooding my inbox. We kept open dialog until July, when I was ready to purchase the vehicle. I brought the family in, the experience was excellent again. During my time shopping around I went to several dealerships. I honestly think this one had the best service out of all the ones I visited. That wasn't the reason I bought the car, but crappy dealerships have been a reason I didn't buy a car in the past. As for the car, I felt it was the best fit for me and the family out of everything I looked at. I've had it for a couple of weeks and couldn't be happier. Sean and the rest of the team made the entire experience as smooth as it could have been during this crazy pandemic. While I hope I never have to use their service department for anything major, so far with my experience with Wickstrom, I'm happy to return. I highly recommend this Dick Wickstrom Chevy, and highly recommend working with Sean. More
Terrance was extremely helpful and made sure I understood the process of buying a new vehicle. I appreciated all his help and look forward to recommending Wickstrom Chevrolet. the process of buying a new vehicle. I appreciated all his help and look forward to recommending Wickstrom Chevrolet. More
My BEST experience yet! It's hard to find the words to say about how GREAT my experience (and my moms experience) was with Sean! He went above and beyond making this by far t It's hard to find the words to say about how GREAT my experience (and my moms experience) was with Sean! He went above and beyond making this by far the best car buying experience for myself and my mom. Sean along with all the other staff at Wickstrom Chevy are friendly, kind, honest and very knowledgeable! This is my 3rd vehicle I have purchased from Wickstrom Chevy and I will forever be a return customer! Also Latif was always done and continues to do an outstanding job helping myself (and my mom this time around) getting us financial where we need to be with our payments and always goes the extra mile! Thank you for being the BEST dealership to work with! More
I had the best car buying experience I have ever had I had the best car buying experience I have ever had through Sean and Wickstrom Chevy. He really heard my needs and concerns and made it a priority. I had the best car buying experience I have ever had through Sean and Wickstrom Chevy. He really heard my needs and concerns and made it a priority. Sean went above and beyond and I can't thank him enough. Without a doubt the best salesman ever. Thank you so much Sean and Wickstrom Chevy for making my life and my family's a little easier and less stressful. #1 in my book More
I can’t even put into words how helpful Sean and Tony were to get us financed into a certified 2018 Equinox. Our credit was not the greatest and we had some road blocks but they knew which banks to go th were to get us financed into a certified 2018 Equinox. Our credit was not the greatest and we had some road blocks but they knew which banks to go through so we didn’t have to run our credit a million times. They let us do an extended test drive and even came to the rescue when I locked the keys in the car. We were really starting to get discouraged, Tony spent the entire morning personally talking with banks to get the deal done! They were so respectful and totally understanding of our situation. We went to many other dealerships who treated us like garbage when we explained our credit wasn’t perfect. Tony and Sean treated us like family. If you’re looking for a Chevy go check out Wickstrom and ask for Sean!! HIGHLY HIGHLY RECOMMEND. More
Sean was very helpful and went the extra mile to work with me. He did his very best to meet my needs in my new car. He is knowledgeable and personable. Sean was easy to do business with. with me. He did his very best to meet my needs in my new car. He is knowledgeable and personable. Sean was easy to do business with. More
Very professional, knowledgeable and easy to work with. Sean made the whole process quick and seemed like he had the best interest of the customer in mind. Sean made the whole process quick and seemed like he had the best interest of the customer in mind. More
Always a wonderful experience at Wickstrom Chevrolet. The way we are treated makes Wickstrom our dealership! Fair, friendly, honest and always easy to work with. way we are treated makes Wickstrom our dealership! Fair, friendly, honest and always easy to work with. More
Best vehicle purchase of my life I can’t say enough about my wonderful experience with Wickstrom Chevrolet. Never at any time did I ever feel uncomfortable, pressured, or wishing that I can’t say enough about my wonderful experience with Wickstrom Chevrolet. Never at any time did I ever feel uncomfortable, pressured, or wishing that I had not drove over 80 miles from Indiana to check out the 2019 Certified Equinox Premier that I wound up buying. Plus, they even delivered it to me in Valparaiso, IN. so I wouldn’t have to drive all that way back to pick it up, what a pleasant experience, Should I ever be in the market for a vehicle again, I will most definitely return to Wickstrom. Don’t waste your valuable time shopping anywhere else, do yourself a favor and come to Wickstrom Chevy and you will be glad you did....I promise you that More