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Dick Wickstrom Chevrolet
Roselle, IL
523 Reviews
One Big Family since 1963!
At Dick Wickstrom Chevrolet in ROSELLE we are more than just a dealership. From the moment you step into our showroom, through all your service visits, and beyond, you can expect to be treated like a part of our family. We offer an extensive inventory of new Chevrolet models and certified pre-owned vehicles. We also have competitive lease specials and finance options. Our service advisors, parts consultants, and GM certified trained technicians are committed to keeping you and your vehicle safely on the road. Every one of us here at Wickstrom Chevrolet is dedicated to providing you with a memorable experience and a lasting relationship for you and your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 523 reviews
November 19, 2024
The team is very efficient and incredibly friendly. I always enjoy going there for service. I always enjoy going there for service. More
by stefaniequick
Verified Customer
November 16, 2024
i have been doing buisness with wickstrom for many yearsthe employees are great helpful ,and friendly.honorable mention to mario medina. yearsthe employees are great helpful ,and friendly.honorable mention to mario medina. More
by chevy camaro joe 1
Employees Worked With
Other Employees :
mario medina
November 14, 2024
Jim Barry and his service team is AMAZING! Can't thank you enough for everything you do!! Can't thank you enough for everything you do!! More
by mradel
November 14, 2024
I am a repeat customer, always been happy with the dealership, but when asked what they could do to make me buy that day I said give me chey's version of weathertech floor mats. They said we can do th dealership, but when asked what they could do to make me buy that day I said give me chey's version of weathertech floor mats. They said we can do that, but didn't give me cargo liner for my new equinox. I called and asked why not and was told it wasn't in the contract I signed. After a couple of hours I got a call back and was told they would come thru. It is on back order so still waiting to see if they keep their word. More
by ronnylee43
November 12, 2024
Armando made a mistake and didn't use an applicable warranty to cover my repair. Maybe not his fault, it's an unusual warranty. I have been waiting for 6 months for the service manager to finish his warranty to cover my repair. Maybe not his fault, it's an unusual warranty. I have been waiting for 6 months for the service manager to finish his "investigation" and return my payment, it should not take this long. More
by BURKEJAYG
Employees Worked With
November 11, 2024
Prompt friendly service. They always explain any issues and recommendations if needed. Timely service and a great waiting room. They always explain any issues and recommendations if needed. Timely service and a great waiting room. More
by bob.robinson45
Employees Worked With
November 08, 2024
Mr. Reyes did a great job of explaining and informing me of the work being performed. It did however take a lot longer than I expected. I still can’t believe that the two tires wore out after only 30 some t of the work being performed. It did however take a lot longer than I expected. I still can’t believe that the two tires wore out after only 30 some thousand miles. My tires usually last between 50 and 60 thousand miles. He helped me get my reward points used, thanks More
by bernandjoyce
Employees Worked With
November 04, 2024
The sales team worked hard to find me the right car. They were a pleasure to do business with. They were a pleasure to do business with. More
by thomas baker
November 04, 2024
I always have a great experience with the staff at this dealership. That's the reason I come back! dealership. That's the reason I come back! More
by ncis23
November 02, 2024
Service Department is always very easy to work with and prompt with an estimate on the time they will be working on my car. If it’s something as easy as an oil change, I wait for my car. prompt with an estimate on the time they will be working on my car. If it’s something as easy as an oil change, I wait for my car. More
by carolgreenfield23
Employees Worked With
